Software Product Manager

Digilock is looking for a Software Product Manager to join our team and play a key role in shaping the future of access control solutions. In this position, you will collaborate closely with cross-functional teams to design, deliver, and optimize products that make secure, seamless access a reality for our customers. Your work will directly impact how businesses and individuals interact with spaces safely and efficiently, combining innovation, reliability, and user-centered design.

***This role is 100% onsite in our Petaluma, CA Office ***

What You’ll Do:

• Roadmapping - Translate strategy into actionable plans, balancing short-term wins with long-term value. Define and maintain a strategic roadmap that aligns with business objectives and customer needs.
• Prioritization – Use research, analytics, user feedback, and testing to validate features, monitor adoption, improve usability, and determine priority to maximize impact and ensure timely delivery.
• Defining Requirements: Write clear, structured product requirements in the form of user stories with acceptance criteria.
• UX/UI Collaboration - Partner with designers to ensure the product is intuitive and user-friendly for administrators and end-users while upholding our commitment to simplified security.
• Integration and Coordination - Ensure the digital product flawlessly integrates with Digilock hardware, maintaining performance, reliability, and seamless operation across the ecosystem.
• Cross-Functional Leadership - Work closely with engineering, design, and marketing teams to coordinate effective releases.

What We’re Looking For:

• 8+ years in software product management, ideally with hardware, IoT, or connected devices. Previous experience with access control systems a plus.
• Curiosity, strong design sensibility, and keen problem-solving skills.
• Excellent communications skills with a natural ability to explain complex concepts simply, tailoring the message for executives, engineers or customers.
• Aptitude for problem solving with the openness to listen and absorb different perspectives to confidently balance competing interests, manage expectations, and clearly communicate the product vision.
• Experience with agile methodologies and collaboration tools (e.g., Jira, Confluence, Figma).

About Digilock

Digilock is a leading innovator in electronic lock solutions. We're dedicated to developing and manufacturing technologically advanced access control solutions, which are simple to use and easy to manage. Our technology combines cutting-edge hardware with intuitive software to deliver secure, seamless access experiences across industries. From workplaces and healthcare facilities to education and retail environments, we partner closely with our customers and industry leaders to develop solutions that meet today's security challenges and anticipate tomorrow's needs.

Joining our team means becoming part of a forward-thinking, collaborative environment where your contributions directly shape the future of access technology and enhance the way people interact with the spaces around them.

Benefits

We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.