Wireless Customer Service Representative

Empower Connections in Palm Desert! Join Comback Investments as a Wireless Customer Service Representative for the TrueConnect Campaign!

Comeback Investments, a results-driven direct marketing and sales organization within the telecom industry, focused on impactful strategies for customer growth and brand visibility, is hiring an effective Wireless Customer Service Representative in Palm Desert. This vital role in the TrueConnect campaign will direct engagement in neighborhoods, facilitating access to affordable mobile and internet, and contributing to technological equity.

As a Wireless Customer Service Representative, you'll play a crucial part in our results-driven approach by supporting our field sales and enrollment efforts. You'll ensure a smooth, efficient process for every customer, from initial engagement to successful service activation. This involves verifying eligibility for TrueConnect services, assisting with detailed application paperwork, educating users on device features, and resolving common inquiries to ensure a positive customer journey.