Automotive Dispatcher

Job Description

Job Description

The Automotive Service Dispatcher is experienced and results-focused, responsible for dispatching work to technicians and maintaining daily schedules for all technicians.

Description :

• Distribute shop work as efficiently as possible in accordance with dealership policy
• Assign work to the correct technician level
• Ensure that technicians follow warranty policy and procedure guidelines
• Administer safety and housekeeping policies and procedures
• Review hard copies turned in by technicians to ensure that assigned work has been completed properly
• Ensure technicians complete the multi-point vehicle inspection forms
• Maintain a record of carryover vehicles
• Coordinate parts requirements with the Parts Department
• Spot-check repairs to assure quality and timely completion
• Ensure that all repair orders are accounted for and properly documented
• Assists in all other areas of the Service Department
• Achieves the production objectives set by management
• Maintains high ethical standards in all actions