Technical Support Technician

Company Overview

Ways2Well is redefining the future of healthcare. As a leader in regenerative and preventive medicine, we empower patients to take control of their health through data-driven, personalized care. Were breaking away from outdated modelsleveraging cutting-edge technology, digital care platforms, and bold thinking to deliver high-impact healthcare at scale.

Responsibilities :

• Provide technical support for internal software systems and patient-facing technology
• Troubleshoot and diagnose issues, resolving simple problems independently
• Communicate directly with patients to help resolve technical difficulties, ensuring a positive and supportive customer service experience
• Coordinate with developers to implement fixes for complex issues
• Assist in maintaining system performance and reliability
• Document common technical issues and solutions to improve response efficiency

Qualifications :

Why Join Us?

Be part of a dynamic team driving innovation in health and wellness technology while directly supporting patients and providers in their care journey.

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