Bank Support Specialist

job summary : Responsibilities :

Responsibilities :

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center

Skills : Banking Operations, Follow-up, Active Listening, Telephone Etiquette, Basic Computer Skills, Typing Skills Experience : Entry Level1 year(s)

responsibilities :

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
• Ability to contribute in a fast paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change in a busy financial service center

qualifications : Experience

Experience

• Entry Level
• 1 year

Education

High School

skills :

• Banking Operations
• Follow-up
• Active Listening
• Telephone Etiquette
• Basic Computer Skills
• Typing Skills
19 days ago