Client Services Coordinator

Client Services Coordinator

The Client Services Coordinator plays a crucial role in supporting the Workplace Dining team by ensuring accurate order processing, exceptional customer service, and seamless execution of delivery and workplace dining orders. This position serves as the liaison between clients, the sales team, and operations, ensuring every event or order meets Blue Plate's high standards while contributing to the company's financial success.

Beyond administrative and operational support, this role is responsible for helping Sales Consultants achieve their financial goals and contributing to the overall team revenue objectives.

Essential Functions

Client & Order Management

• Serve as the first point of contact for clients, handling inquiries via phone, email, and online platforms.
• Process catering and delivery orders in accordance with client needs, ensuring accuracy and efficiency.
• Create customized proposals, incorporating staffing, equipment, and dietary requirements when needed.
• Manage order modifications, special requests, and last-minute changes, ensuring seamless execution.
• Maintain awareness of financial goals related to order volume and revenue impact.

Sales & Financial Goal Support

Sales & Operations Coordination

Billing & Documentation

Collaboration & Process Improvement

Job Requirements

Education and Experience The requirements listed below are representative of the knowledge, skill, and / or ability required.

Essential Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) :

Language Skills Ability to read, write and speak English proficiently. Bilingual skills preferred.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) :

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Blue Plate is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) :

Compensation and Benefits

Base Salary Range : $23.00 - $25.00 / hr, based on experience and qualifications.

Benefits Overview At Blue Plate Catering, we live our core values : Happy, Joyful & Fun; We Care More; Humbly Confident; Genuine & Authentic; Goes Beyond. Our comprehensive benefits package reflects our commitment to supporting our team's well-being and growth. Benefits include medical, dental, and vision insurance, a 401(k)-retirement plan, and paid time off (PTO) with sick leave. Additional perks such as commuter benefits, Flexible Spending Accounts (FSA), free meals, and pet insurance options ensure our team feels valued. We also offer wellness rewards, an Employee Assistance Program (EAP), and resources to help you thrive in work and life.

Blue Plate Catering complies with all applicable federal, state, and local laws governing non-discrimination in employment, including protections related to race, color, religion, sex (including sexual orientation, gender identity, or pregnancy), national origin, age, disability, or genetic information.