Job Description
Job Description
We are a high-volume, fast-paced personal injury law firm committed to delivering exceptional results and compassionate client service. We are seeking an experienced Pre-Litigation Case Manager who thrives under pressure, stays highly organized, and goes above and beyond to make clients feel supported. Fluency in Farsi OR Armenian is required.
Responsibilities :
- Manage pre-litigation personal injury cases with clear liability from start to settlement.
- Deliver outstanding client communication —keep clients informed, reassured, and satisfied throughout their case.
- Coordinate medical treatment and monitor progress to ensure proper care.
- Handle property damage resolution , including communication with insurance and repair shops.
- Collect, organize, and prepare medical records and bills for demand preparation.
- Maintain accurate, up-to-date case files in case management software for a high-volume caseload .
- Communicate with insurance adjusters to provide updates and resolve issues promptly.
Qualifications :
Minimum 2+ years of experience as a Pre-Litigation Case Manager in a personal injury law firm.Proven ability to handle a high-volume caseload in a fast-paced environment .Strong knowledge of PI processes, medical treatment coordination, and demand preparation.Exceptional client service skills —empathetic, patient, and proactive communicator.Fluency in Farsi OR Armenian is a must.Proficient in legal case management software FilevineDetail-oriented, highly organized, and capable of multitasking effectively.