Client Engagement Manager

Job Title : Client Engagement Manager

Location : Mountain View CA (Onsite)

FTE Only

Salary : Negotiate and share

Experience : 15 Years

We are seeking a Client Engagement Manager . This role combines delivery ownership client engagement and growth leadership requiring deep experience in telecom / ISP domains OSS / BSS and large-scale network deployments . The leader will ensure delivery excellence manage portfolio and act as a trusted advisor to leadership.

Key Responsibilities

• Own the strategic delivery relationship infrastructure OSS / BSS and operations.
• Provide governance and oversight of delivery portfolio ensuring operational stability and cost efficiency.
• Act as the primary interface client executives for delivery reviews escalations and roadmap alignment.
• Partner with account and sales leadership to identify expansion opportunities and drive portfolio growth.
• Guide teams in deploying fibre infrastructure backbone expansion OSS / BSS modernization and automation frameworks .
• Ensure service quality compliance and SLA adherence across deployments and operations.
• Mentor senior managers and build leadership capability in delivery teams.

Qualifications

Key Skills

Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking

Employment Type : Full Time

Experience : years

Vacancy : 1