EL General Manager Hourly – EPL 3563 San Diego – Midway (San Diego, CA)

Pay Range : $20.00 – $25.00

Listed wages are based on company-wide ranges. Actual earnings will vary based on factors such as : restaurant brand, experience, education, geography, applicable minimum wage, unit volume(s), hours worked & potential overtime pay.

Position Purpose

Manages the business of a restaurant, responsible for meeting sales and profit goals, ensuring exceptional guest satisfaction, and following company policies.

Placement in the Organization

Reports to District Manager. Supervises management team and hourly crew members.

Resonsibilites / Duties / Activites

• Responsible for achieving the restaurant’s sales and profit plan.
• Analyzes operating statements to identify problems, and takes corrective action to improve results.
• Aware of local market trends, competition and opportunities. With assistance from District Manager, selects and implements appropriate LSM programs
• Ensures that new products are rolled out according to standards.
• Ensures operations of the restaurant comply with all requirements of the El Pollo Loco Operations Manual.
• Ensures that all menu items are prepared, portioned, and present properly in a clean, safe and sanitary manner according to all established procedures, performance standards, and specifications.
• Keeps informed by reading all memos and checking emails.
• Communicates product deficiencies to District Manager.
• Ensures exceptional guest satisfaction through effective and efficient service and a clean and pleasant environment as specified in the Operations Manual.
• Maintains proper inventory levels for both food and non-food items.
• Ensures the safety of all El Pollo Loco restaurant employees and guests. Accountable for the timely handling of all accidents to minimize liability and cost to the company. Represents the company at Worker’s Compensation hearings. Ensures monthly safety committee meetings are conducted.
• Directly supervises assistant managers and holds them accountable for meeting expectations. Sets goals for their development, and gives regular performance feedback.
• Prepares management work schedules according to company expectations.
• Ensures the hourly employee schedule meets labor staffing guidelines.
• Ensures daily, weekly and other administrative records are completed according to company expectations.
• Organizes and conducts employee and management meetings. Creates and maintains positive work environment, ensuring open communication.
• Ensures employees and managers receive appropriate training and development.
• Takes corrective disciplinary action with hourly and management employees.
• Recognizes and rewards employee’s good performance.
• Responsible for recruitment, interviewing and selection of hourly employees. Projects staffing needs and ensures the restaurant is staffed to company expectations.

Participates in recruitment interviewing and selection of restaurant management.

Experience / Education

Core Competencies

Communication

People Relationships

Leadership

Planning and Organizing

Physical Requirements

Scope

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