Seasonal Processor / Temporary Sales Associate
Santa Fe Animal Shelter and Humane SocietySanta Fe, NM, USA30+ days ago
Job type
- Full-time
- Part-time
- Quick Apply
Job descriptionAdhere to The Cat truck calendar and high standard of punctuality for scheduled pickups when helping with estate sales and large donations Must have positive interactions with donors and colleagues Ensures the store is clean, organized, welcoming and aesthetically appealing for customers to have an exceptional experience. Assist in the store's task list . Will be responsible and oversee processing donations : sorting, organizing, tagging, pricing, presentation and ensuring donations are put on the showroom floor in a timely fashion when needed Maintain a high level of customer service and professionalism to customers at all times. Understand pricing in terms of the current market value of items in the store. Have knowledge of trends and styles- ie. vintage vs. old Have knowledge of valuable item brands (Waterford Crystal vs. cut glass from China, Limoges vs. imitation Limoges) Knowledge of merchandising and display creation Understand the price cycle (clothing price cycle 2 weeks, other items discounted only after 30 days then 60 and 90 days) etc, as instructed Maintain quality control of floor and donations Have knowledge of displays and store flow (register placement, department flow) Handle customer disputes immediately and diplomatically and understand when to utilize the supervisor or manager Be available to help move heavy artwork or furniture - ability to lift or carry 50 lbs. Ability to lift 100 lbs with assistance. Communicate professionally and clearly with all Santa Fe Animal Shelter Staff, customers, donors, vendors, volunteers, etc. Maintain a positive attitude and tone that seeks to uplift fellow employees and customers and encourage harmony. Must be able to follow the "Chain of Command." Seasonal Processing reports directly to the Associate Director of Retail Sales Any other task may be assigned by the supervisor or store manager. Must have a valid driver's license. Ability to quickly problem solve and diffuse difficult situations. Preferred fluent in Spanish but not required Maintain compliance with all company policies and procedures Be able to complete tasks and / or projects as requested by the Associate Director of Retail Sales Receive and process product, including unloading truck donations, assist donors with their donations and execute stockroom / warehouse operations and organization Replenish the sales floor as necessary based on sell through and seasonal changes Engage customers by greeting them and offering assistance with products and services Execute all product protection standards Participate in the training process for new hires on The Cat Resale Stores standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture Exercising good judgment and discernment when making decisions; taking appropriate partners as needed Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) Accomplishing multiple tasks within established timeframes Following company policies, procedures, standards and guidelines Maintaining adherence to company safety policies for the safety of all associates and customers Receiving, understanding and proactively responding to direction from supervisors / managers and other company personnel Other responsibilities as assigned Knowledge of trends, styles both retail and resale as well as the unique look and feel of our community's culture Extensive knowledge of brands in regards to quality, designer, price, value and demand Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers / staff / Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary communication Professional demeanor and friendly nature. Professional, diligent and responsible attitude Creative and out of box thinking. Above average in math knowledge and skills High school diploma or GED required Excellent customer service skills and ability to multi-task with strong attention to detail Verbal / written communication and interpersonal skills Must be 18 years of age or older Must have reliable transport at all times for offsite pick ups Flexible work availability, including weekends, and holidays Client facing retail or service industry experience No retail experience required but preferred Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and / or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Ability to lift or carry 50 lbs also ability to lift 100 lbs with assistance Must be able to be on feet for 8 hours. Must be able to talk, listen and speak clearly on telephone Ability to do repetitive motion lifting items, tagging merchandise and display on showroom floor
Santa Fe Animal Shelter
100 Caja del Rio Road, Santa Fe, NM
Effective Date : November 6, 2025
Job Title : Part Time Season Processor / Temporary Sales Associate
Work Location : The Cat on Camino Entrada, The Cat on Zafarano, and Shelter (SFAS)
Departments : The Cat on Camino Entrada, The Cat on Zafarano
Reports to : Associate Director of Retail Sales
FSLA Classification :
Full-time
xX Part-time
□ Exempt Salary Range : $13.25 - $15.75
□ Non-Exempt
Job Summary :
90% of time : You will be working processing all donations and placing merchandise on the showroom floor. At times you might assist customers in the purchase of items, or handle the cash register. Duties include, but not limited to, processing inventory, tagging, pricing merchandise, and assuring the back processing room is organized and efficient. Duties also include maintaining The Cat warehouse.
10% of time : Displaying merchandise, assisting sales associates if needed.
What You'll Do
- Receive and process product, including unloading truck shipments, donations and execute stockroom / warehouse operations
- Replenish the sales floor as necessary based on sales and seasonal changes
- Engage customers and donors by greeting them and offering assistance with products and services
- Execute all product protection standards
- Participate in the training process for new hires on The Cat Resale Stores standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
Essential Functions and Responsibilities :
What You'll Do
All associate roles at Santa Fe Animal Shelter dba The Cat Resale Store are responsible for :
Education and / or Work Experience Requirements :
Required :
Preferred :
Physical Requirements :
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Seasonal Sales Associate • Santa Fe, NM, USA
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