Senior Materials Manager (Mobile Repair)

Senior Materials Manager

The Senior Materials Manager ensures the accuracy, safekeeping and timely movement of inventory throughout multiple Device Care Centers by developing & implementing material management strategies to ensure efficient inventory control and distribution of materials, optimizing costs and productivity. This is accomplished through the development of lean processes and procedures that meet internal and external customer requirements and the effective leadership of Inventory Control resources through clear and precise communications of responsibilities and goals. Collaborative relationships with Functional Leaders are maintained to ensure Inventory Controls supports departmental needs and collectively the business meets our external customer demands.

Duties and Responsibilities

• Communicates with customers and other strategic partners to gain their input and support on the business objectives. Fosters true partner relationships that allow us to manage change and growth within the individual business.
• Creates and maintains processes that provide solutions for various internal and external customer demands.
• Provides technical and operational support during the business development process and new customer acquisition.
• Develop and establish document controls to ensure accuracy of inventory.
• Establish, track, and analyze departmental reports / measurements and present findings as appropriate.
• In consultation with superior and subordinate supervisory personnel as appropriate, develops short- and long- term goals and plans for areas of responsibility.
• Develops, secures approval of, and administers an operating budget for attainment of agreed upon goals in accordance with approved plans.
• Ensures adherence to and administers procedures necessary to implement approved policy and provides the overall direction necessary to ensure the delivery of efficient and effective area services.
• Responsible for the development and maintenance of an effective organization for area(s) of responsibility, including a) efficient workflow patterns; b) established performance standards; c) effective delineation of duties and responsibilities; d) suitable staffing levels; e) appropriate supervision; and f) systems for timely communication of pertinent information.
• Serves as liaison with other organizational department leaders; establishes and maintains the working rapport necessary to develop cooperation and effectively integrate area services into the company's overall business fulfillment system.
• Receives and investigates all complaints concerning his or her area(s) of responsibility and its personnel; determines veracity of such and (as necessary) takes corrective or disciplinary action and / or prepares reply.
• Remains abreast of developments in the field(s) by pursuing a program of self-development, participating in professional organizations, interacting with peers, reviewing pertinent literature, and so forth. Incorporates advancements when practicable and cost effective.
• Directs the preparation of records as well as recurring and special reports and analyses for area(s) of responsibility ensuring that they are complete, accurate and prepared on time. Reviews and interprets these in order to ascertain the extent to which goals are being attained. Initiates corrective action as necessary.
• Responsible for overall material accuracy for VAS (Value Add Services) channels by performing cycle counts and physical inventory counts.
• Hires, develops, evaluates, and (when necessary) disciplines and discharges subordinates' personnel or makes authoritative recommendations in such matter. Develops function-specific orientation and training programs for area personnel. Establishes standards for effective job performance and evaluates subordinates according to such standards. Delegates these responsibilities to supervisory personnel as appropriate.

Requirements Needed for This Position

Other Knowledge Would Be Helpful in This Role

Pay Range : $86,000.00 - $143,700.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is 09 / 24 / 2025 If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What's the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best / Great Place to Work in 15 countries and awarded the Fortune America's Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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