Distribution And Volunteer Assistant
Church World Service is a faith-based humanitarian organization working globally to support the most vulnerable through disaster response, refugee resettlement, hunger relief, and community development. One of our hallmark programs is CWS Kits and Buckets, which mobilizes thousands of volunteers and donors annually to assemble hygiene kits, school supplies, emergency clean-up buckets, and other critical items that are distributed to individuals and communities in need across the United States and internationally.
CWS is seeking a dedicated and service-oriented Distribution and Volunteer Assistant to support its Kits Program operations at the local office site. This part-time, on-site role plays a vital part in engaging volunteers, interacting with donors, and coordinating the flow of donated and assembled kits through the distribution pipeline. The position requires a hands-on, organized individual who can work independently while contributing to a collaborative team environment.
Distribution & Logistics Support
- Prepare completed kits for outbound shipment and staging in coordination with the supply chain team.
- Support inventory management, including kit counts, labeling, restocking, and staging.
- Communicate regularly with the supply chain team regarding shipment readiness and inventory levels.
- Occasionally drive locally to pick up donated kits or supplies using a passenger vehicle.
Volunteer Coordination
Recruit, welcome, and oversee volunteers who assist with kit assembly and quality control.Schedule volunteer shifts and ensure activities align with safety and operational standards.Track volunteer participation and assist with recognition efforts.Donor Engagement
Serve as the primary point of contact for donors delivering kit donations, providing friendly and informative service, responding to inquiries about CWS's mission and programs.Issue donation receipts and maintain accurate donation records in coordination with program staff.General Operations
Maintain an organized and clean work environment in both warehouse and office spaces.Provide occasional support to local CWS staff and programs with administrative or logistical tasks, as assigned by management.Qualifications
High school diploma or equivalent required.2 years' previous experience in volunteer coordination, warehousing, or logistics is highly desirable.Strong interpersonal and communication skills.Self-motivated, dependable, and capable of working independently.Basic computer proficiency, including familiarity with Microsoft Office; experience with inventory or logistics systems a plus.Valid U.S. driver's license and ability to operate a standard passenger vehicle.Physical ability to lift up to 50 lbs. and to stand, walk, and move for extended periods.Work Environment
Position is based fully on-site at the CWS Kits facility in Lancaster, PA.Work takes place in both warehouse and office settings.No overnight or long-distance travel is required.Compensation
This is a part-time, hourly position (2030 hours / week).Pay will be commensurate with experience and aligned with CWS's compensation structure for part-time roles.