Growth Operations Associate

Growth Operations Associate

Orchestra is a full-service marketing-communications firm that offers clients across sectors unparalleled strategy, storytelling, and data science expertise. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality and arts and culture, to name a few.

People of color, people with disabilities and women are strongly encouraged to apply. Orchestra is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

The 12+ person Growth team is responsible for shaping Orchestra's new business and growth strategy, focusing on integrating capabilities across firms, driving new business outreach and providing expert counsel on how to shape business growth for new and current clients across Orchestra and Orchestra companies.

Orchestra is seeking a highly organized and proactive Growth Operations Associate to join our Growth team. In this role, you'll be at the center of Orchestra's business development efforts managing inbound inquiries, coordinating prospect communications, and ensuring our CRM and project workflows are running seamlessly.

You'll serve as the connective force that keeps our growth engine organized, responsive and data-informed. From managing our shared inbox and building leads in HubSpot, to optimizing Asana and tracking business development proposals across the Orchestra network, you'll bring structure and momentum to every stage of our pipeline.

This role is ideal for someone who loves process and precision, thrives on keeping teams aligned and takes pride in ensuring that no opportunity or communication falls through the cracks.

Role location : This role is based in our New York, N.Y. office on a hybrid basis. Orchestra staff are in office 3 days per week.

As the Growth Operations Associate on the Growth team, you will...

Manage New Business Leads and Shared Inboxes

• Serve as the first point of contact for inbound new business and partnership inquiries, managing Orchestra's shared Growth inbox
• Qualify, log and track leads in HubSpot, ensuring data accuracy, thoughtful follow-ups and timely scheduling of intake calls and introductions

Project Manage the Growth Team and Business Development Opportunities

Maintain HubSpot & Business Development Reporting

Cross-Functional Coordination & Business Development Operations

Essential Skills

Preferred Skills

Salary : (commensurate with experience and skills) : $65,000

Benefits :