Clinical Supervisor - Crisis Intervention Unit

Utilizing advanced knowledge and skills in evidence-based practices (“EBP”), the Clinical Supervisor – CCBHC provides clinical supervision of the Certified Community Behavioral Health Clinic (“CCBHC”) staff providing high-fidelity therapeutic interventions consistent with the treatment models specific to the population served within a CCBHC. This position helps develop and oversee clinical care and workflows to ensure that client’s mental health and substance use needs are being addressed, that direct care team members are supported both administratively and clinically, as well as ensuring the utilization of EBPs and quality measures specific to CCBHC designation.

Essential Functions and Responsibilities

• Proactively contributes to Eskenazi Health mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health values of Professionalism, Respect, Innovation, Development, and Excellence
• Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing
• Utilizing advanced knowledge and skills in EBPs, provides clinical supervision of staff providing high-fidelity therapeutic interventions consistent with the treatment models specific to the population served
• Provides administrative and clinical supervision to direct care team members while ensuring the implementation and utilization of EBPs specific to CCBHC designation
• Helps develop and oversee clinical care and workflows to ensure that client’s mental health and substance use needs are being addressed in accordance to CCBHC standards
• Ensures adherence both to regulatory requirements for CCBHC regarding client treatment and fidelity standards for EBPs used by their clinical service area
• Consults and provides oversight of crisis prevention planning, crisis safety planning and other risk related assessments within their clinic
• Maintains expertise in specific EBPs as well as research-based clinical practices and protocols specific to CCBHC designation and population served
• Teaches EBPs as well as research-based clinical practices and protocols and monitors implementation and fidelity to those practices and protocols
• Collaborates and consults with psychiatrist, manager and other personnel for the integration, development, and implementation of necessary treatment services, including care coordination
• Provides orientation and on-the-job training to ensure team members are well-prepared for their roles
• Participates in the development and delivery of in-service training opportunities to ensure staff remain current in their practice
• Works collaboratively with other organizations to ensure continuity of services for our clients, developing systems for referral
• Monitors, assesses and remediates staff work performance, assists in maintaining accurate personnel data and records, and assists with team member performance evaluation and management processes
• Assists team members in preparing documentation, including letters to court, evaluations and professional correspondence
• Ensures that the team, including themselves if providing direct services, provides client and family-centered care, utilizing peer recovery specialists where appropriate
• Ensures self and team meet the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy
• Develops and oversees processes to ensure that treatment plans are reviewed and updated at intervals indicated by guidelines and that documentation standards are met
• Provides indirect services to external agencies and the community through consultation and education
• Meets agency requirements for continuing education

Job Requirements

• Three (3) years of clinical experience with three (1) year of clinical experience post-clinical licensure
• Master’s degree in a behavioral health or human services that meets Indiana licensure requirements for the following associate licenses:
o Licensed Clinical Social Worker (LCSW);
o Licensed Marriage and Family Therapist (LMFT); or
o Licensed Mental Health Counselor (LMHC)
• Active and unencumbered clinical licensure in the State of Indiana (LCSW, LMFT, LMHC)
• Valid Indiana driver’s license that meets Eskenazi Health’s driving policy requirements
• Opioid Treatment Program Only: Must have experience and training to safely manage therapeutic services to patients and to provide therapeutic services to patients receiving opioid treatment medication
• Mobile Crisis Program Only:
o Must meet eligibility requirements and maintain Indiana certification as a crisis peer recovery supervisor; if not certified at time of hire, must obtain certification within six (6) months of hire
o Certified in First Aid

Knowledge, Skills & Abilities

• Advanced understanding of EBPs or ability to learn designated EBPs at level of advanced understanding to provide oversight to client treatment, quality outcomes, and fidelity standards
• Ability to implement EBPs to standards as defined by Sandra Eskenazi Mental Health Center
• Advanced understanding of and ability to implement a strengths-based, community treatment model
• Solid leadership and team building ability
• Use of discretion and independent decision-making regarding staff, clients and program matters
• Advanced interpersonal skills with ability to be both clear and concise in written and verbal communication
• Advanced knowledge of psychiatric/addiction diagnoses and understanding of their impact on behavior and all life domains
• Advanced knowledge of psychotropic medications and their uses and side effects
• Advanced knowledge of psychiatric and addiction diagnoses and understanding of their impact on behavior across all life domains
• Ability to interpret and apply complex directives, information and regulations
• Ability to use developmentally appropriate communication skills
• Ability to teach, support and mentor others
• Ability to exercise excellent time management skills and adjust working hours to meet pressing needs and deadlines
• Ability function independently and flexibly in a multi-task environment as well as part of a team
• Ability to teach evidenced based clinical practices and protocols to other staff
• Ability to monitor adherence to clinical practices intervention according to fidelity of clinical models
• Advanced crisis intervention skills

Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.