Director - IT

Description

Job Summary :

The Director of IT is responsible for overseeing all technology operations for the casino, ensuring the security, efficiency, and compliance of IT systems that support gaming, hospitality, surveillance, and back-office functions. This role manages IT infrastructure, casino management systems, cybersecurity, vendor relationships, and a team of IT professionals to deliver reliable, innovative technology solutions in a highly regulated environment.

Target Salary : $150,000

Principal Duties and Responsibilities :

• Develop and execute the casino's IT strategy aligned with business and regulatory requirements.
• Partner with executive leadership to identify and implement technology solutions that enhance guest experience, operational efficiency, and compliance.
• Lead IT projects related to casino openings, system upgrades, and enterprise integrations.
• Oversee all IT systems, including casino systems, slot and table game interfaces, hotel and F&B systems, payroll / HRIS, and financial platforms.
• Ensure uptime, performance, and integration of critical systems across gaming and non-gaming operations.
• Manage IT infrastructure, including servers, networks, data centers, wireless systems, and disaster recovery.
• Maintain compliance with state gaming regulations, including Illinois Gaming Board (IGB) requirements.
• Lead cybersecurity initiatives to protect sensitive customer, employee, and financial data
• Collaborate with regulators and internal auditors on technology compliance reviews.
• Evaluate emerging technologies (AI, cloud, mobile, digital payment solutions) to improve guest engagement and operational excellence.
• Drive automation and analytics to enhance decision-making, reduce costs, and optimize workforce productivity.
• Implement best practices in IT governance, risk management, and change control.
• Lead and mentor the IT team to deliver responsive, customer-focused support for all departments.
• Manage vendor relationships for hardware, software, and managed services, negotiating contracts and service level agreements.
• Coordinate with surveillance, security, and compliance departments on integrated technology needs.

Work Environment : Physical Demands :

Qualifications :

Equal Opportunity Employer

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