Sales Associate - 24H150

Sales Associate

POSITION PURPOSE

The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.

ESSENTIAL JOB FUNCTION (TASKS, DUTIES AND RESPONSIBILITIES MOST IMPORTANT)

Customer Focus :

• Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.
• Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
• Expedites point of sale transactions at the time of the sale.
• Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.

Brand Execution :

Drive Growth :

Team Development :

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrated customer engagement skills.

Ability to handle multiple tasks concurrently.

High school diploma or GED preferred.

Ability to communicate effectively with customers and employees.

Retail / specialty apparel knowledge and experience preferred.

PHYSICAL DEMANDS

Ability to lift 40 pounds on a regular basis.

Ability to stand for long periods of time; climb up and down a ladder.

Constant walking and standing; frequent bending, stooping and reaching.

AVAILABILITY REQUIREMENTS

Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.

Any availability changes must be approved by the Store Manager and will be approved based on business needs.

Scheduled working shifts from 3-8 hours in length (applicable state laws apply). Minimum number of hours is not guaranteed.

NOTE : This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.