Community Connections Representative I / II (Buffalo and Rochester)

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Job Description : Summary :

This position assists the Health Plan in establishing a presence in the community through home visits and community outreach bridging the gap between members and the Clinical Operations Department. Community Connections Representatives educate members about accessing community resources and assists with navigating resources available and provide assistance with addressing SDoH barriers and care gaps. This position educates and assists with the enrollment and recertification process for Marketplace Facilitated Enrollment (MFE) : On and Off Marketplace health insurance products, including Child Health Plus (CHP), Medicaid Managed Care (MA / MMC), Essential Plan (EP) and the Individual Market - Qualified Health Plan (QHP).

This position requires working occasional evenings and weekends for outreach and community events.

• Must be able to drive independently within the Health Plan regions

Essential Accountabilities :

Level I

Level II (in addition to Level I Essential Accountabilities)

Minimum Qualifications :

NOTE : We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and / or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities.

All Levels

Level II (in addition to Level I Minimum Qualifications)

Physical Requirements :

In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position.

Equal Opportunity Employer

Compensation Range(s) :

Level I : Grade N4 : Minimum $19.22 - Maximum $30.76

Level II : Grade N5 : Minimum $20.02 - Maximum $33.03

The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and / or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.

With about 4,000 employees, 31 counties, and serving the needs of over 1.5 million members, you can imagine the gamut of skills it takes to keep our organization growing and our members flourishing. As an internal job seeker, this means growth and development in many directions, divisions, and roles.Take a look at information regarding our hiring process here. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.