Job Description
Job Description
Description :
Automotive Service Advisor – Be the Voice of the Service Lane!
Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!
What You’ll Do :
- Greet customers like a champ and get the details on what their car needs
- Help diagnose issues (with a little road testing, if needed!)
- Create clear, accurate repair orders and cost estimates
- Keep customers in the loop about repairs, timelines, and any surprises
- Recommend services that keep vehicles running like new
- Test drive vehicles to confirm issues or fixes
- Handle questions, concerns, and complaints with professionalism and care
- Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs
- Make sure cars are safe, secure, and ready to roll
Perks of the Job :
Work in a fun, supportive environmentPlay a key role in helping people take care of their carsLearn and grow with hands-on experienceBe part of a company that values your input and energyReady to shift your career into high gear? Come join us and help drive a great customer experience every day!
Requirements :
A friendly, helpful attitude and excellent communication skillsAn eye for detail and a knack for staying organizedSomeone who genuinely cares about customer satisfactionPrior experience as a Service Advisor or in a customer-facing automotive role (preferred)Strong knowledge of automotive systems and maintenance servicesAbility to explain technical information in a way customers understandComfort using scheduling and service software (we’ll train you on the specifics)Valid driver’s license and clean driving recordHigh school diploma or equivalent (post-secondary education a plus)