Account Manager

Landcare Landscape Services

Our dedicated team of professionals provide the full spectrum of landscape services. After 3 decades in business and more than 3,000 team members from coast-to-coast, we're incredibly proud of the work that we do. Our passion is our motivator and our focus is simple create an extraordinary culture, care for our team members, give back to our communities & build a greener future.

The Position

This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.

Client Service and Retention

• Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
• Provide excellent service and communication with a focus on problem-solving
• Promote high standards for customer service, safety, and LandCare's culture
• Provide organizational management, leadership and communication between the client and production team
• Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
• Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
• Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
• Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs

New Business Development

Professional Development

Our career in meaningful ways