Talent.com
Front Desk - Customer Service

Front Desk - Customer Service

PrideStaffTempe, AZ, US
25 days ago
Job type
  • Full-time
Job description

Front Desk - Customer Service

Schedule : 7am to 4pm Wed - Sun OR 7am to 4pm Sun - Thurs

Pay Rate : $18 / Hour

Job Description : This is not your typical front desk job. You'll be the first point of contact for many families and veterinary clinics, but also the person who walks families through keepsake choices and premium service offerings. This role combines compassionate care with consultative sales, ensuring every family feels seen while also helping them select aftercare items that bring comfort and meaning.

Key Responsibilities

  • Guide families through their memorial options (paw prints, ink prints, fur clippings, upgraded urns, and more) with empathy and care
  • Make outbound calls to families whose pets were submitted through veterinary partners to confirm services and walk them through available upgrades
  • Meet and exceed daily, weekly, and monthly keepsake sales goals
  • Upsell premium offerings such as our Eternal Memories Package or personalized keepsakes

Client Intake & Frontline Support

  • Greet families and reunite them with their beloved pets' remains in a warm, respectful way
  • Handle emotional conversations with professionalism and poise
  • Provide education about the aqua-mation process and what to expect

    • Administrative & Operational

  • Schedule appointments, pickups, and drop-offs using our internal systems
  • Accurately process payments, track keepsake selections, and manage order forms
  • Maintain daily logs and ensure timely follow-up on all open tasks

    • Facility Culture

  • Help maintain a clean, welcoming, and calming front-of-house environment
  • Contribute to a culture of empathy, excellence, and sales ownership

    • What We're Looking For

  • Proven experience in sales or customer service (retail, call center, medical, or veterinary background a plus)
  • Strong phone presence with the ability to build rapport quickly
  • Emotionally intelligent able to shift between heartfelt moments and sales goals seamlessly
  • Comfortable with computers and CRM systems
  • Able to work Saturdays and Sundays as part of a rotating schedule
  • Confidence, kindness, and a hunger to grow

    • Compensation / Pay Rate (Up to) : $18.00 - $18.00

    Create a job alert for this search

    Front Desk Customer Service • Tempe, AZ, US

    Related jobs
    • Promoted
    Great opportunity : Dental Receptionist / Front Desk position in Mesa, AZ

    Great opportunity : Dental Receptionist / Front Desk position in Mesa, AZ

    Princess Dental StaffingMesa, AZ, US
    Full-time
    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are We are a modern, patient-focused dental practice ...Show moreLast updated: 5 days ago
    • Promoted
    Dental Receptionist / Front Desk in Phoenix, AZ

    Dental Receptionist / Front Desk in Phoenix, AZ

    Princess Dental StaffingPhoenix, AZ, US
    Full-time
    Our outstanding dental practice is seeking an exceptional Dental Receptionist / Front Desk for an opportunity to join our dedicated team. Who We Are Here at Artistic Dental our practice strives to p...Show moreLast updated: 5 days ago
    • Promoted
    Dental Receptionist / Front Desk - Join our Tempe, AZ practice

    Dental Receptionist / Front Desk - Join our Tempe, AZ practice

    Princess Dental StaffingTempe, AZ, US
    Full-time
    Type : Full-Time Experience Level : Experienced (5+ Years in Dental) Are you a kind, hard-working, and team-oriented professional with a passion for patient care? Our small, family-owned dental pract...Show moreLast updated: 5 days ago
    • Promoted
    Front Desk Sales and Customer Service

    Front Desk Sales and Customer Service

    Elements MassageMesa, AZ, US
    Full-time
    We are looking for positive, upbeat, energetic individuals to join our team.Our customers will be your #1 priority! Starting at $15 base plus unlimited bonus / commission. At Elements, we believe in c...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Sales / Customer Service Representative

    Front Desk Sales / Customer Service Representative

    Goldfish Swim SchoolPhoenix, AZ, US
    Full-time
    Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...Show moreLast updated: 30+ days ago
    • Promoted
    Volunteer - Front Desk Representative

    Volunteer - Front Desk Representative

    Government JobsCasa Grande, AZ, US
    Full-time +1
    This volunteer opportunity will be through Chicanos Por La Causa (CPLC) working at Arizona@Work in Casa Grande and is not a Pinal County position. ARIZONA@WORK Pinal County represents a network of f...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Agent - Hotel Valley Ho

    Front Desk Agent - Hotel Valley Ho

    Pyramid Global HospitalityScottsdale, AZ, US
    Full-time
    Welcome to Pyramid Global Hospitality, where people come first.As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environmen...Show moreLast updated: 14 days ago
    • Promoted
    Front Desk Coordinator (Peoria)

    Front Desk Coordinator (Peoria)

    Arizona Liver HealthPeoria, AZ, US
    Full-time
    Front Desk Coordinator (Peoria).Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety a...Show moreLast updated: 9 days ago
    • Promoted
    Dental Receptionist / Front Desk needed in our dental office

    Dental Receptionist / Front Desk needed in our dental office

    Princess Dental StaffingMesa, AZ, US
    Full-time
    Dental Insurance Coordinator Our busy dental practice is seeking an experienced Dental Insurance Coordinator to join our team! We’re looking for a detail-oriented professional with expertise in den...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Customer Service Manager

    Customer Service Manager

    Goodwill of Central & Northern ArizonaQueen Creek, AZ, US
    Full-time
    Queen Creek Arizona, 85142, +1 (480) 3987657.Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona...Show moreLast updated: 1 hour ago
    Front Desk / Customer Service Representative

    Front Desk / Customer Service Representative

    Grads PhotographyGlendale, Arizona, United States
    Full-time +1
    Quick Apply
    Grads Photography is dedicated to delivering exceptional professional service to our valued guests promptly.We are seeking enthusiastic team players with adaptability, meticulous attention to detai...Show moreLast updated: 30+ days ago
    • Promoted
    Dental Receptionist / Front Desk - Surprise, AZ - Competitive pay

    Dental Receptionist / Front Desk - Surprise, AZ - Competitive pay

    Princess Dental StaffingSurprise, AZ, US
    Full-time
    Our dental practice is seeking an exceptional Dental Receptionist / Front Desk to join our team of healthcare professionals. Our Practice Environment Our modern facility is equipped with the latest ...Show moreLast updated: 5 days ago
    • Promoted
    Dental Receptionist / Front Desk in Peoria, AZ

    Dental Receptionist / Front Desk in Peoria, AZ

    Princess Dental StaffingPeoria, AZ, US
    Full-time
    We are a family oriented practice in Peoria, AZ, seeking a great Front Office Assistant to join our outstanding dental practice. Experience is a must, min of 2 years.Candidate must be reliable, resp...Show moreLast updated: 5 days ago
    • Promoted
    Job Posting Front Desk Sales Associate

    Job Posting Front Desk Sales Associate

    Amazing Lash StudioPhoenix, AZ, US
    Full-time
    Front Desk Membership Sales Associate / Customer Service Representative.NOW hiring for Front Desk Membership Sales Associates / Customer Service Representatives in Phoenix Paradise Valley, Arizona ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Supervisor, Yavapai Hotel

    Front Desk Supervisor, Yavapai Hotel

    Delaware NorthPhoenix, AZ, United States
    Full-time +1
    Delaware North Parks and Resorts is seeking a full-time Front Desk Supervisor to join our team at.As Front Desk Supervisor, you will be responsible for supervising front desk operations and providi...Show moreLast updated: 30+ days ago
    • Promoted
    Job Posting Front Desk / Membership Sales

    Job Posting Front Desk / Membership Sales

    Amazing Lash StudioScottsdale, AZ, US
    Full-time
    Front Desk Membership Sales Associate.Front Desk Membership Sales Associate needed at our Amazing Lash Studio McDowell Mountain Ranch Scottsdale location!. Hiring immediately for a retail sales asso...Show moreLast updated: 30+ days ago
    • Promoted
    Job Posting Front Desk Membership Sales Associate

    Job Posting Front Desk Membership Sales Associate

    Amazing Lash StudioPeoria, AZ, US
    Full-time
    Front Desk Membership Sales Associates / Customer Service Representative.NOW hiring for Front Desk Membership Sales Associates / Customer Service Representative in our Peoria Lake Pleasant Location...Show moreLast updated: 30+ days ago
    • Promoted
    Patient-focused dental facility seeking caring Dental Receptionist / Front Desk in Phx, AZ

    Patient-focused dental facility seeking caring Dental Receptionist / Front Desk in Phx, AZ

    Princess Dental StaffingPhx, AZ, US
    Full-time
    We Are Looking for a qualified Dental Office Manager to join our amazing team! You will be responsible for day to day operation, treatment plan presentation, insurance, budgeting, maintaining denta...Show moreLast updated: 5 days ago
    • Promoted
    FRONT DESK AGENT

    FRONT DESK AGENT

    Crestline Hotels & ResortsScottsdale, AZ, US
    Full-time
    The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, ...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk / Membership Sales

    Front Desk / Membership Sales

    Amazing Lash StudioPhoenix, AZ, US
    Full-time
    Front Desk Membership Sales Associate.Front Desk Membership Sales Associate needed at our Amazing Lash Studio Desert Ridge Marketplace location!. Hiring immediately for a retail sales associate / cu...Show moreLast updated: 30+ days ago