Branch Behaviors Leader (Senior Lead Business Execution Consultant)
Wells Fargo is seeking a Branch Behaviors Leader in National Branch Growth & Enablement as part of Consumer and Small Business Banking. The Branch Behaviors Leader will be responsible for defining the experiential design, overall approach, and framework to enable banker and teller success through customer-focused behaviors and employee expectations to successfully support critical business growth initiatives and strategic priorities. This leader will partner and work closely with senior leaders across Field Leadership, Branch Customer Experience, Affluent Banking, Wells Fargo Business, Field Engagement, Branch Learning & Development, and Banker platforms.
In this role, you will :
- Understand and represent the voice of our bankers and tellers to various partners both within and outside of Branch Banking
- Develop and maintain banker and teller resources that outline and describe the desired expectations and behaviors.
- Create tools, workshops, processes (leveraging field feedback) and provide input into key behaviors and routines.
- Collaborate with cross enterprise partners in training and readiness to build any needed curriculum to improve knowledge and skills of bankers and tellers to enable a great customer experience and growth of our business.
- Leverage data and reporting to draw insights into effectiveness of current strategies and tools.
Required Qualifications :
7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, educationDesired Qualifications :
7+ years of strategy, project management, field support, training development, or communications experienceExcellent verbal, written, and interpersonal communication skillsKnowledge and understanding of branch bankingStrategic planning experience in translating leadership vision into executable strategies and initiativesExperience with change managementAbility to influence across all organizational levels, particularly senior managementSolid conflict management and decision-making skillsAbility to navigate and provide leadership to a matrixed organization environmentAbility to quickly establish credibility to build and maintain effective working relationshipsStrong analytical skills a plusAdvanced Microsoft Office (Outlook, Excel, Word, PowerPoint, LiveMeeting, and SharePoint) skillsJob Expectations :
This position offers a hybrid work schedule.This position is not eligible for Visa sponsorship.Posting Locations :
401 S Tryon St - Charlotte, North Carolina 28202550 S 4th St - Minneapolis, Minnesota 55415401 Las Colinas Blvd W Bldg B - Irving, Texas 750392700 S Price Rd - Chandler, Arizona 852863075 Loyalty Cir - Columbus, Ohio 43219Required locations listed above. Relocation assistance is not available for this position. Salary range is determined by location of the job. May be considered for a discretionary bonus.
Pay Range :
$139,000.00 - $239,000.00
Benefits :
Health benefits401(k) PlanPaid time offDisability benefitsLife insurance, critical illness insurance, and accident insuranceParental leaveCritical caregiving leaveDiscounts and savingsCommuter benefitsTuition reimbursementScholarships for dependent childrenAdoption reimbursementWe Value Equal Opportunity :
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Applicants with Disabilities :
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy :
Wells Fargo maintains a drug-free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements :
Third-party recordings are prohibited unless authorized by Wells Fargo.Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.Req Number : R-503115