Account Coordinator, eCommerce Sales, OXO

Account Coordinator, eCommerce Sales, OXO

Our Home & Outdoor division is united by thoughtful design and lasting quality. From kitchens to campsites, we provide consumers with premium, innovative products for life in and out of the home. This business unit includes our OXO, Osprey, and Hydro Flask brands, and this role may support one or more of these brands.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position : Account Coordinator, eCommerce Sales, OXO

Department : Sales for OXO

Work Location : New York, NY, Hybrid (work 3 days onsite)

Hybrid Schedule : At Helen of Troy, we embrace a flexible hybrid work model designed to support collaboration and productivity. For roles eligible for hybrid work, our standard schedule includes in-office collaboration from Tuesday through Thursday, with the option to work remotely on Mondays and Fridays. Any updates to this model will be communicated in advance. Please note that hybrid eligibility and schedules may vary based on business needs and manager expectations.

What you will be doing :

The tactical expert of key customers and their processes, timelines, and portals - including Amazon. Assists in the execution of Sales Strategy and supports both the sales team and customer needs. Proactively problem-solves and identifies opportunities for growth.

• Coordinate the execution of online sales, merchandising and promotional strategies and provides analysis of results.
• Support joint business planning and proactively review account performance and discuss with manager on a regular basis; identify opportunities for increased sales or improved profitability.
• Maintain high levels of service and positive relationships with assigned key eCommerce accounts.
• Responsible for ensuring best-in-class presentation of Helen of Troy brands' product detail pages with key eCommerce customers.
• Conduct regular audits of retail partner sites for product information accuracy, content placement and opportunity.
• Support Amazon Advertising efforts. Partner with Sales Leads, COE, Brand Marketing and external agency partners to increase sales, build brand awareness and acquire new customers profitably.
• Be the Eyes, Ears and Voice of the customer (Amazon.com) internally at Helen of Troy to help cross-functional teams understand needs, opportunities and challenges while focusing on making the best choices overall for the brand.
• Work with Sales Leads, RMO and cross-functional teams to solve tactical problems.

Minimum Qualifications :

In New York, the standard base pay range for this role is $67,033 $75,000 annually. This base pay range is specific to New York and may not be applicable to other locations. Actual salaries will vary based on several factors, including but not limited to location, experience, skill level, and performance. The range listed is just one component of the total compensation package for employees.

Benefits : Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

Helen of Troy is an Equal Opportunity / Affirmative Action Employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thoughts, cultures, and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

We will provide individuals with disabilities with reasonable accommodations to participate in the job application process. If you would like to request an accommodation, please contact Human Resources at (915) 225-8000.