Technical writer
Purple DriveAustin, TX, Texas, USA17 hours ago
Job type
- Full-time
Job descriptionDefine documentation requirements with teams, and work with engineers to create and update documentation sets. Collaborate closely with Product Managers, UX Designers, Development and QA teams to gather source material. Understand new applications and features to translate technical and complex workflows into easily digestible content. Build documentation tailored for various audiences, including developers, internal teams, and business users. Develop documentation templates and style guides to ensure consistency across deliverables. Drive content strategies to improve onboarding efficiency and user enablement. Review and update documentation in response to product updates and user feedback. Work with cross-functional teams to ensure all documentation is aligned with product development timelines. 8-12 years of experience in technical writing, preferably in a product-based or SaaS company. Proven experience creating onboarding documentation and user guides for cross-functional teams. Strong ability to quickly grasp complex technical concepts and make them easily understandable. Excellent written and verbal communication skills. Proficient in tools such as : Experience working in Agile / Scrum environments. Strong attention to detail and a commitment to quality. Background or certification in Computer Science, Engineering, or related field. Experience working with enterprise-grade software and internal tooling. Exposure to API documentation, system diagrams, or developer-focused content is a plus.
Key Responsibilities :
- Design, organize, and write technical content for internal developer audiences, with a focus on onboarding, use cases, and concepts, including :
o User manuals
o Onboarding guides
o System architecture overviews
o How-to articles and FAQs
o Release notes and configuration guides
Required Qualifications :
o Confluence, Notion, or similar documentation platforms
o Markdown, HTML / CSS (a plus)
o Adobe FrameMaker, MadCap Flare, or similar (optional but useful)
o Version control systems like Git (basic understanding)
Preferred Qualifications :
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Technical Writer • Austin, TX, Texas, USA
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