Description
Summary of This Role
Administer projects from initiation to delivery, and ensure all projects or initiatives are completed on time and with quality.
Projects will be mostly small to moderate sized scopes. Provide support on large projects. Develops the project plan, and / or implements an established plan and monitors progress and performance against it.
Identifies, resolves, or escalates issues in order to minimize delays.
What Part Will You Play?
Administer projects with a span of influence that typically requires working with multiple teams across the globe
Manage small to medium sized projects that typically require making customizations to standard, repeatable processes and plans
Clearly define project roles & responsibilities, escalation paths and ownership
Actively participates in creation (or facilitation) of specifications
Oversee and ensure validation on the specifications
Actively participate in project planning and resource requirements
Provide detail gathering and status monitoring
Handle project execution working with both internal and external teams
Ensure quality of the end deliverable
Manage day-to-day team expectations
Establish and execute the roll out strategy
Prioritize and manage multiple projects simultaneously
Participate in early morning or late evening calls with our international teams, when needed
What Are We Looking For in This Role?
Bachelor’s degree and at least one year relevant work experience in a professional setting
Google, Salesforce, Medallia experience preferred but not required
Maturity, judgment, negotiation / influence skills, analytical skills, leadership skills are all essential to successful program / project management
Solid organizational skills
Be a motivated self-starter who is also a team player with great cross-group collaboration skills
Excellent oral and communication skills - with a focus on documentation
Track record of successfully delivering high quality projects on time in a fast-paced / rapidly changing environment
Detail oriented, yet able to look at a wide array of choices and identify what truly matters
Ability to assist others in their work and assess the quality of other’s work
Enjoys solving problems / finding new solutions
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