Description
The Universal Banker provides a top-notch customer experience while supporting the financial goals of clients through thoughtful interactions, providing banking solutions and accurately processing all customer transactions within established guidelines.
Key Responsibilities
- Accurately assist clients with banking transactions and maintain a cash drawer.
- Assist clients with questions (in-person, over telephone) regarding banking and escalate issues as needed.
- Open new business and person accounts and initiate wire transfers.
- Provide clients with services and products to support clients' financial goals and refer to business partners.
- Assist with ATM maintenance and cash vault.
- Complete all required logs and compliance activities.
Education & Experience
High school diploma / GED is required.Banking experience required.Physical Requirements & Working Conditions
Lobby / professional office environment with moderate sound.Manual dexterity and the ability to lift up to thirty (30) pounds.Ability to travel to branches, off-site training, and / or meetings as needed.Schedule
Flexible to service clients during banking hours.EOE m / f / d / v