Airport Concessions Compliance Specialist

About Us

Southwest Florida International Airport (RSW) is an award-winning, medium-hub commercial service airport that served more than a record-breaking 11 million passengers in 2024 and is one of the top 50 airports in the United States for passenger traffic. Fifteen airlines serve RSW with nonstop service to 70 markets, including Canada and Germany. The economic impact of the airport is $8.3 billion annually to the Southwest Florida region and more than 60,000 jobs. Page Field (FMY), an FAA-designated reliever airport, provides services to general and business aviation and accommodated 169,000 aircraft operations in 2024. Base Operations at Page Field is an award-winning, fixed-based operator and has been recognized for its customer service and facilities.

Terminal Expansion projects are currently underway at RSW to improve the airport travel experience by consolidating the security checkpoints, adding concession space and providing passengers more amenities and options. In addition, a new Concourse E is being constructed with 14 gates, as well as other terminal, landside and airside improvements.

The Position

The anticipated hourly range for the ideal candidate is between $24.26 and $28.99. The Lee County Port Authority is seeking a highly motivated individual to join our airport concessions team, where you will enjoy a positive and supportive work environment in a challenging and rewarding career in the aviation industry.

This professional position oversees compliance and support for the Southwest Florida International Airport Concessions Program. The successful candidate will be responsible for monitoring the terminal expansion schedule, notifying concessionaires of operational impacts and assisting with written notification to concessionaires of any openings and / or closings that may occur. The position requires strong organizational and communication skills, as well as the ability to coordinate with terminal operations and concessionaires to assess performance, increase revenue, enhance customer service and maintain compliance. The position reports to the Director of Concessions.

Minimum Requirements

• A valid Florida driver's license required
• Proficiency in computer software, including Microsoft Office Suite and Google Workspace
• Ability to maintain and comply with Airport Security Clearance requirement
• Strong knowledge of food and beverage or retail operations, including federal, state, and local regulations, as well as an understanding of business practices related to managing revenue-generating agreements
• This full-time role requires flexibility for occasional nights, weekends, and holidays, with 24 / 7 on-call availability

Preferred Requirements

Key Responsibilities

Emergency Response / Recovery Activities

Lee County Port Authority personnel are designated by tier levels and may be called upon to assist with an emergency or unforeseen event at any time. Employees may be called to fulfill duties that are outside their normal scope of work to assist in resuming airport operations and flight activities.

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