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Account Manager

Account Manager

CoaguSenseFremont, CA, United States
6 days ago
Job type
  • Full-time
Job description

SUMMARY

The Account Manager is responsible for driving sales growth in the U.S. professional market, including acute, non-acute, and post-acute segments, through our distribution partners and direct engagement with key end users. The role focuses on increasing brand awareness, expanding sales across all product lines, and strengthening relationships with distributors and strategic accounts to achieve annual revenue goals. This position requires a proven sales professional with experience in the medical device or diagnostics industry, and a successful record of managing distributor networks while actively developing demand through hospitals, clinics, and other healthcare providers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Sales Strategy and Operation :

Develops and implements comprehensive sales strategies to achieve business objectives and revenue targets through distribution partners and direct engagement with key end users (e.g., hospitals, clinics, and health systems)

  • Develops and recommends product positioning and pricing strategy through our distribution partners to produce the highest possible long-term market share growth
  • Increase distribution engagement in the acute, non-acute and post-acute markets.
  • Builds a strong sales pipeline in the acute space by collaborating with distributor representatives and engaging key accounts directly to position the company for long-term success and growth.Continually closing non-acute and post-acute accounts to build a consistent stream of new business
  • Utilizing the Group Purchase Order agreements to increase our brand awareness and close new business.
  • Establishes and maintains a consistent corporate image and brand awareness throughout all product lines, promotional materials, and events.
  • Ensures high levels of customer satisfaction and retention through excellent customer service and support to keep existing customers and their sales.
  • Prepares quarterly sales reports showing sales volume, potential sales, and areas of proposed client base expansion with our distribution partners and sets up quarterly business reviews to discuss the data.
  • Supports distributor representatives through joint sales calls, product demonstrations, and clinical evaluations to increase product adoption among end users.
  • Sales Operations and Reporting :
  • Engages and partners closely with distribution sales representatives, specialists, and managers to drive engagement and new sales, while maintaining direct relationships with key customers and opinion leaders in assigned territories.

  • Conducts market analysis to identify opportunities, trends, and competitive landscape.
  • Represents the company at trade association meetings and distributor meetings to promote products and the company for US sales.
  • Utilizes Customer Relationship Management and other sales software tools to track sales activities, pipeline, and performance metrics by delivering regular sales analysis reports to the U.S. Director of Sales as well as our distribution partners.
  • Collaboration and Cross-Functional Support :
  • Assists other departments within the organization in building strategies around reimbursement and preparing manuals and technical publications.

  • Provides market and customer feedback from field activities to inform product development, marketing, and clinical strategies. Works closely with other functions for product research and development and market research.
  • KEY ATTRIBUTES AND SUCCESS COMPETENCIES :

  • Organization Agility - knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the cultures of organizations ; understands the origin and reasoning behind key policies, practices, and procedures.
  • Informing - provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and / or organization; is timely with information.
  • Problem Solving - uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis.
  • Customer Focus - dedication to meeting expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvement in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Business Acumen - knows how business works; knowledgeable in current and possible future policies, practices, trends, technology and information affecting his / her business and organization; knows the competition.
  • Negotiating - can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can both be direct and forceful as well as diplomatic; has a good sense of timing.
  • Team and Corporate Orientation - ability to work in the interest of the entire organization, including both Professional and Patient Self Testing (PST) segments. Additionally, a successful individual will need to align and coordinate the activities for the organization at multiple levels : Distributors, independent diagnostic testing facility), Marketing, etc. Considering the implications for these various areas and determining the best course of action will require understanding complex situations and coordinating efforts across multiple organizational resources.
  • QUALIFICATIONS

  • 5+ years of sales experience in the medical devices or diagnostics industry
  • 5+ years of distribution experience with existing relationships in place
  • 5+ years of Point of Care Medical Device experience
  • Strong knowledge of sales methods and techniques in the diagnostics market
  • Strong understanding of distribution engagement and partnership
  • Proven track record of achieving and exceeding sales targets
  • Excellent communication, negotiation, and interpersonal skills
  • Proficiency in Customer Relationship Management software and Microsoft Office Suite
  • Willingness to travel as needed
  • Preferred background

  • Seven to ten years of experience selling medical products through distribution partners into hospitals, physicians' offices, and the post-acute market.
  • Demonstrated success building and managing distributor relationships while driving demand and adoption at the customer level.
  • Candidates based in the South or West regions of the United States are preferred to optimize regional coverage and customer engagement.
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    Account Manager • Fremont, CA, United States

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