Jewelers Mutual Group is hiring : UX Researcher in Raleigh

Uncover insights, shape product direction, and bring the user voice to every decision. As a UX Researcher, you’ll design and lead studies that reveal user behaviors, motivations, and needs, translating them into clear, actionable recommendations that guide strategy.

You’ll recruit and coordinate participants, synthesize findings into compelling stories, and share research in ways that inspire and align teams. Partnering closely with designers, product managers, and stakeholders, you’ll identify opportunities across the user journey and build a research repository that drives knowledge forward.

Jewelers Mutual Group has been committed to supporting the Jewelry industry and putting customers at the center of everything we do since 1913. With over a century of trusted expertise, we’re financially strong, forward-thinking, and driven by curiosity.

Responsibilities

• Conducting Research : Design and execute user research studies to understand user behaviors, motivations, and trends.
• Coordinating Participants : Coordinate and build participant repository for research sessions.
• Insight Finding : Synthesize findings into actionable recommendations to drive impact.
• Research Readouts : Communicate research findings effectively through excellent storytelling.
• Trusted Partner : Support UX Designers in research efforts, building effective relationships with UX Designers, product teams, and stakeholders.
• Create and Maintain Research Repository : Document and communicate research findings in a research repository.
• Self-direction : Gather context and prioritize the most important and high-leverage research opportunities.
• Identifies Opportunities : Brings to light journey-driven opportunities for improvement or new products.

Requirements

What We Offer

We are committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know by contacting jmrecruiting@jminsure.com.

#J-18808-Ljbffr