Customer Service Assistant
Position : Customer Service Assistant
Location : Rio Grande Valley, TX
On-site Position Full-Time
Our client is seeking enthusiastic individuals to join their customer service team for a series of exciting promotional sales events.
If you thrive in a dynamic environment with daily challenges and growth opportunities, keep reading!
Responsibilities :
- Professionally and courteously handle customer sales inquiries.
- Provide accurate and timely information about products and services, guiding customers through the sales process.
- Assist customers with order placement and maintain detailed records of interactions.
- Investigate and resolve customer complaints or issues to ensure satisfaction and loyalty.
- Collaborate with various departments to address customer needs and ensure seamless service delivery.
- Adhere to company policies and procedures to maintain service consistency.
Requirements :
- High school diploma, general education degree or equivalent
- Excellent verbal and written communication skills.
- Strong problem-solving abilities for effective customer concern resolution.
- Analytical mindset to assess customer needs and propose suitable solutions.
- Proficiency in using computer systems and software applications.
- Ability to multitask and prioritize tasks in a dynamic environment.
- Attention to detail to ensure accuracy in customer interactions.
- Ability to stay calm when customers are stressed or upset.
- Experience working with customer support.
Our client offers a supportive work environment and opportunities for career advancement. If you are passionate about delivering exceptional customer service and thrive in a collaborative team environment, we want to hear from you!
To Apply :
Please submit your resume. Click "Apply Now" to join our client’s dynamic team.
If successful, a team member will reach out to you within 1-3 business days to schedule a Zoom interview.
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