Operations Senior Section Manager - Enhanced Due Diligence

Enhanced Due Diligence Team Leader

Location : 4910 Tiedeman Road - Brooklyn, Ohio 44144

This position is a leadership role managing an Enhanced Due Diligence team within the AML Operations team, across multiple sites. This is an enterprise function and partners with a number of stakeholders, while ultimately serving and protecting Key and our clients. Working with the AML Operations Sr. Department Manager, this position leads the Due Diligence team, contributes to the development and implementation of AML Due Diligence strategies & practices, procedures and reporting / metrics, identifies and supports system enhancements along with human resource management. Relationship building within Enterprise Security Services, Financial Crimes Governance / AML Compliance, regulators, internal auditors and internal Key Technology Operations & Services (KTOS) partners is a primary success factor. A very solid understanding of AML operational processes is critical for success.

Essential Job Functions

• Provide direction and leadership to the team responsible for Enhanced Due Diligence
• Manage human and financial resources to effectively achieve or exceed established goals and objectives
• Effectively partner with Financial Crimes Governance to ensure alignment with organizational priorities
• Lead short and long-term organizational planning and implementation
• Develop and maintain an effective succession planning process that minimizes critical person dependencies across the function
• Direct and lead a complex organization to effectively manage AML Due Diligence teams, adhere to service level agreements, and meet regulatory requirements
• Continue to build and develop a highly engaged, diverse team, developing associates to achieve corporate and group goals while achieving high level of employee satisfaction
• Foster a workplace culture that is positive and excellence-driven
• Communicate the vision and the successful execution plan for the AML Client Due Diligence strategic and tactical objectives
• Develop and maintain relevant metrics and reporting to effectively measure and enhance functional performance
• Provide oversight and quality assessment of due diligence alerts, reconciliation processes, decision process, and closure process
• Partner with Financial Crimes Governance in support of their varying priorities and initiatives
• Lead select initiatives and balance other responsibilities accordingly
• Conduct presentations to internal stakeholders on processes and capabilities, as needed
• Collaborate with support partners (technology, compliance, other KTOS, RM&A / MR etc.) to leverage expertise and ensure effective operations management for respective function
• Maintain highest level of data and regulatory integrity
• Maintain proper internal and externally regulated operational controls
• Effectively interface and maintain a positive relationship with auditor / regulators
• Monitor group performance for maximum efficiency and effectiveness
• Optimize continuous improvement opportunities and initiate associated change management within the organization to ensure year-over-year annualized efficiencies
• Cultivate industry relationships and stay abreast of industry trends and competitive insights
• Foster continuous improvement environment, leveraging tools & automation capabilities and enabling teams to embark on appropriate exploration efforts
• Continuously enhance individual and team productivity by providing appropriate training and tools to the group to enhance skills, effectiveness, and efficiency
• Provide leadership and direction to team to achieve organizational objectives
• Continuously monitor the risk environment, foster a risk culture, and effectively adjust tactics to ensure compliance with corporate risk appetite and risk thresholds
• Stay abreast of risk trends and mitigation strategies
• Partner with Risk Management to refine and implement appropriate risk management tactics
• Ensure that programs, policies, and procedures are current
• Effectively meet internal and external audit, compliance, and regulatory expectations

Required Qualifications

Preferred Qualifications

Key has implemented a role-based Mobile by Design approach to our employee workspaces, dedicating space to those whose roles require specific workspaces, while providing flexible options for roles which are less dependent on assigned workspaces and can be performed effectively in a mobile environment. As a result, this role may be mobile or home based, which means you may work either at a home office or in a Key facility to perform your job duties. If located near a KeyBank location, the position in the future may work partially from a Key facility. If not located near a Key facility, team will consider remote workers.

Compensation and Benefits

This position is eligible to earn a base salary in the range of $70,000.00 to $85,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. For a list of benefits for which this position is eligible, please click here .

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com .