Claims Specialist Supervisor

Claims Specialist Supervisor

The Claims Specialist Supervisor will lead and develop a team of claims representatives and specialists focused on fraud, theft, fire, complex coverage, and liability investigations. This role involves coaching team members to ensure high-quality and timely claim resolutions while fostering talent development through strategic hiring and skill-building opportunities. The supervisor will collaborate with external parties and represent Tesla in official capacities, driving process improvements and maintaining a high standard of claims management.

• Lead and develop a team of representatives to ensure quality, accuracy, and timely resolution of claims
• Create opportunities for direct reports to grow and strengthen new skills through continuous talent development
• Monitor and audit team members' work to ensure reserves are adequately set based on known file exposures
• Promote a culture focused on identifying process efficiencies to improve work completion
• Work independently with minimal oversight while assisting adjusters in resolving complex claims across multiple states
• Collaborate effectively with attorneys, vendors, and other external parties while representing Tesla in official duties
• Strong supervisory, organizational, and interpersonal skills
• Experience in managing coverage and liability claims teams
• Comprehensive knowledge of legal liability, general insurance policy coverage, and state tort laws
• Ability to perform additional responsibilities as assigned
• Adjuster licensing required
• Over 5 years of experience in auto coverage and liability investigations
• Bachelor's Degree in a related field, or equivalent experience

Compensation and Benefits

Benefits along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire :

2 medical plan options with $0 payroll deduction

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.