Desktop Support Technician

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This position requires a US Citizenship

This position is On-Site in Arlington, VA

This position is contingent upon passing a Public Trust Clearance, with a heavy emphasis on your Financial History.

Overview

Desktop Support Technician role with on-site responsibilities in Arlington, VA. US Citizenship and a Public Trust clearance are required, with emphasis on financial history.

Responsibilities

• Act as a lead technician in the performance of onsite support activities.
• Perform complex installations and configurations of desktops, laptops, mobile devices, and associated peripherals and related software.
• Lead teams in the performance of onsite updates, configuration changes, or software installations.
• Lead teams in the performance of bulk MACDs.
• Lead technical support and setup during special events such as conferences.
• Provide lead technical assistance to end users; liaise with and support customer VIPs.
• Resolve escalated service delivery issues, including communicating issues to appropriate internal stakeholders and supporting communications to the field force from business liaisons regarding service delivery issues.

Position details

Requirements

Benefits

Datawiz is an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex, race, color, creed, national origin, religion, age, marital status, pregnancy, disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.

Datawiz is committed to providing reasonable accommodation to applicants with disabilities. If you require assistance with our online application process, please contact recruiting@.

Datawiz participates in the E-Verify program where required. Employment in this position is contingent upon the successful completion of a background check. Additional screenings such as drug testing or credit checks may be required where permitted by law.

Salary : $58,000 - $63,000 per year

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Information Technology

Industries : Business Consulting and Services

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