Salesforce Developer, EDI

Salesforce Developer

CLIENT ASSOCIATION(s) : EDI / All Clients

POSITION REPORTS TO : Director of Web Services

DIRECT REPORTS : N / A

EMPLOYEE STATUS : Exempt, Full-time (Minimum of 37.5 hours / week)

ROLE TYPE / LEVEL : Mid-Level (Non-Supervisory)

COMPANY / DEPARTMENT OVERVIEW :

Executive Director, Inc. (EDI) is a leading association management company servicing 40 national and global medical, health, scientific associations and certifying bodies. EDI's Web Services department works with our client teams to design, develop, and maintain client websites and ensure integration with our association management systems.

JOB OVERVIEW :

Plan, develop, implement and maintain our Salesforce-based association management system.

POSITION RESPONSIBILITIES (minimum of 37.5 hours / week) :

• Design, develop, test and deploy Salesforce solutions to support our clients' association management system workflows.
• Collaborate with our Information Services department and client staff teams to understand our clients' needs and requirements, to recommend and implement technical solutions that will best meet those needs.
• Maintain and improve existing AMS functionality including but not limited to membership renewals, member portals, conference / event modules and committee management.
• Provide technical consultation to association client staff, ensuring Salesforce best practices are considered and appropriately maintained
• Troubleshoot issues and implement long-term solutions
• Manage workload consisting of multiple association clients
• Create and maintain technical documentation
• Ensure data integrity, security and compliance with relevant privacy regulations (e.g. GDPR, CCPA)
• Perform other AMS-related tasks as necessary

SKILLS AND QUALIFICATIONS :

Flow development, including Screen Flows

EDUCATION / EXPERIENCE :

TRAVEL REQUIRED : None

WORK ENVIRONMENT :

This is a full-time position located in our office in downtown Milwaukee, WI and a minimum of two days onsite in the office (including Wednesday as an all-staff-in-office day) are a requirement of the role.

PHYSICAL REQUIREMENTS : None