Conference Services Manager-CSM

Event Planning Manager

We're seeking a creative and detail-oriented Event Planning Manager to join our team at Barnsley Resort! In this role, you will be responsible for coordinating all aspects of events, from initial planning to execution, to ensure that our guests have an unforgettable experience. The Event Planning Manager acts as a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event. They will be available to customers during events to solve problems and suggest alternatives to previous arrangements. They will directly serve group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes. If you're a natural leader, love a fast-paced environment, and thrive under pressure, then we want to hear from you!

Responsibilities include :

• Develop and execute sales action plans to close on targeted accounts and / or business within a market segment.
• Respond to incoming sales inquiries for the hotel within 4 hours of receipt.
• Maintain a balance of account maintenance and prospecting for new business.
• Contact representatives from respective market segments to solicit business for the hotel.
• Adhere to the hotel's sales guidelines and book profitable business based on need times including but not limited to prospecting, outside sales calls, solicitation, site inspections, sales blitz, and presentations.
• Establish and maintain existing accounts within your market segment.
• Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet / exceed goals.
• Use networking 'social media for business' tools such as LinkedIn to research existing & potential accounts, and develop new contacts for the hotel.
• Entertain potential clients / guests. Invite clients to the hotel for entertainments, lunches and site inspections.
• Make prospecting calls.
• Develop and implement creative sales strategy by analyzing historical, current and future hotel / market / account trends.
• Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals.
• Prepare creative ways in which to reach out to a potential client for future business.
• Analyze requirement of function, outline available hotel facilities and services offered and quote pricing.
• Assist in planning and participating in sales blitz.
• Obtain reader board summaries from competition and prospect accordingly.
• Davidson Lead Referral Program. Actively seek business opportunities for other company-managed hotels.
• Consult newspapers, trade journals, internet, etc., to learn of contemplative conventions and social functions and to learn about the market and trends.
• Follow through on leads from the group sales department.
• Meet or exceed the annual sales goals set by the DOS / DOC / Budget including sales activity production.
• Confer with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations.
• Utilize proper communication channels to inform operating areas of customer's contract needs and potential requests.
• Prepare for and attend all applicable pre-cons and post-cons.
• Arrange for VIP amenities to be delivered.
• Check on functions regularly as they are being executed for groups.
• Prepare and send advance brochures / menus to prospective customers.
• Prepare and receive cash deposits, billing and payments.
• Manage the function book and adjust space in order to ensure maximum potential revenue.
• Sell liquor in accordance with state liquor laws.
• Work with group sales and Executive Chef in menu planning to maximize revenue based on customer budget.
• Relay accurate forecasting information for rolling forecast.
• Promote employee empowerment.
• Demonstrate positive leadership characteristics, which inspire employees.
• Report all unsafe conditions immediately.
• Participate in annual competitor survey.
• Complete other duties as assigned by supervisor to include cross training.

Qualifications include :

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals : Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.