Broker Program Manager

Job Description

Combined Insurance, a Chubb Company, is seeking a Broker Program Manager to join our fast-paced, high energy, growing company.

We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job Summary

The agency broker program manager will be responsible for creating and executing programs designed to support our sales agents and drive company growth through brokers.

This role with work in tandem with the AVP, Broker Education and Development to drive operational improvements for the broker experience, execute on broker campaigns and supporting education, as well as creating and delivering additional broker-focused education to our salesforce.

This role can also be 100% remote.

Responsibilities

• Coordinate and implement broker education strategy and deliver broker-focused training to the salesforce.
• Facilitation of broker education programs.
• Monitor and clearly communicate the progress of monthly / quarterly initiatives to sales executives and internal stakeholders.
• Manage multiple broker-focused initiatives.
• Lead broker education program enhancement initiatives - develop project plans, collaborate with stakeholders, develop communications, and manage on-time deliverables.
• Assist with broker reporting, metrics, KPIs, etc.
• Collaborate with sales team to identify and grow opportunities within markets.
• Continually evaluate educational programs and make enhancements.
• Manage logistics and budget for all broker-focused events.
• Up to 25% travel

Qualifications

Competencies

Problem Solving : Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts.

Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation.

Continuous Learning : Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally.

Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities.

Takes on challenging work assignments that lead to professional growth

Initiative : Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision.

Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.

Adaptability : Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things.

Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course

Results Orientation : Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations.

Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results

Values Orientation : Upholds and models Chubb values and always does the right thing for the company, colleagues and customers.

Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity.

Fosters high collaboration within own team and across the company; constantly acts and thinks "One Chubb"

Skills

• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail.
• Excellent listening, negotiation, and presentation abilities, internal and external audiences.
• Strong project management skills.

Education and Experience

• Bachelor's degree or equivalent work experience related to business administration and sales.
• Experience with employee benefits brokers preferred.

About Us

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals.

More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work.

Below are several of the many benefits we offer our employees :

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT COMBINED INSURANCE

Combined Insurance Company of America is a Chubb company and a leading provider of supplemental accident, health, disability, and life insurance products in North America.

Headquartered in Chicago, with satellite office in Columbia, SC, Combined is celebrating over 100 years in business. We are committed to making the world of supplemental insurance easy to access and understand.

The company has an A+ rating by the Better Business Bureau and an A + (Superior) financial strength rating by A.M. Best.

We are ranked by VIQTORY as the number one Military Friendly® Employer in 2023 (over $1 billion revenue category), marking Combined's twelfth consecutive year on the Top 10 list.

We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.

ABOUT CHUBB

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

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