Director, Field Testing & Product Management
Boston StaffingBoston, MA, US23 hours ago
Job type
- Full-time
Job descriptionWork side by side with Culinary and Category Management to validate recipes, prep flow, and operational feasibility. Partner with Operations and Training to design caf-ready SOPs, prep guides, and training modules. Collaborate with Supply Chain, Equipment, and Facilities teams to ensure test readiness and post-test deployment success. Serve as the "hub" connecting innovation, field execution, and feedback loops between caf teams and the Support Center. Analyze test data, caf feedback, and guest metrics to generate insights that inform go / no-go decisions. Prepare and present test reports and recommendations to the Culinary, Ops, and Executive Leadership teams. Build and maintain Tatte's field testing playbook, templates, and repository of learnings to ensure consistency and scalability. Build and lead a small but highly effective team (e.g., Manager / Specialist, Field Testing Operations). Develop and coach team members to manage test logistics, data collection, and caf coordination. Model Tatte's leadership values, fostering collaboration, clarity, and accountability across all partners. 810 years of progressive experience in food innovation, product development, program management or culinary commercialization within restaurants, foodservice, or food CPG; multi-category experience (savory, bakery, beverage) strongly preferred. Proven ability to translate culinary creativity into scalable operational solutions. Strong analytical, project management, and communication skills; able to synthesize data into insights that drive action. Hands-on field experience, with comfort spending significant time in cafs during test periods. Proficiency in project management and collaboration tools (Smartsheet, Asana, Miro, Microsoft / Google Suite). Ability to travel up to 50% as required to support field tests and caf launches. Analytical and data-driven, with experience in dashboards, modeling, and P&L impact. Excellent collaboration and influencing skills across functions and external partners.
Director, Field Testing & Product Management
The Director, Field Testing & Product Management bridges the gap between culinary innovation and operational execution ensuring that every new menu item, process, or product we bring to life is tested, optimized, and scalable across all Tatte cafs. This role owns the field testing lifecycle and innovation pipeline, ensuring consistent test design, cross-functional alignment, and actionable learning loops that drive brand growth. Reporting to the SVP, Culinary & Innovation, the Director partners closely with Culinary, Category Management, Operations Services, Training, and Caf Leadership to deliver operationally viable, guest-loved innovations at scale.
Key Responsibilities
Field Testing Leadership
- Lead the end-to-end testing process for all new menu items, programs, and initiatives from concept to national rollout.
- Design test frameworks, success criteria, and evaluation tools that ensure structured and reliable insights.
- Manage multiple concurrent field tests, balancing innovation velocity with operational capacity.
- Partner with caf leaders and RVPs to identify test sites, train test cafs, and ensure consistency in execution.
Cross-Functional Collaboration
Insights & Continuous Improvement
Team Leadership & Development
Qualifications
Experience & Skills
Core Competencies
Operational Excellence You know how to design processes that work in real cafs, balancing quality, speed, and ease.
Cross-Functional Leadership You unite Culinary, Ops, and Training through collaboration and clarity.
Analytical Thinking You leverage data and insights to guide decisions without losing sight of the guest experience.
Innovation Mindset You embrace experimentation and iteration while keeping brand integrity at the center.
Adaptability & Drive You thrive in a dynamic, high-growth environment with an entrepreneurial spirit.
Our Perks and Benefits
Competitive pay (ranging from $105k-$125k / year, commensurate with experience; bonus-eligible up to 10%)
Medical, Dental, and Vision Insurance
401K Plan (with vesting match)
Paid time off
Free EAP services
Free beverages and generous meal discount
Please note that Tatte is an E-Verify Employer. Equal Opportunity Employer
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Director Product Management • Boston, MA, US
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