Director of Therapeutic Services / Clinical Services

Job Description

Job Description

Company

We are an integrative therapy practice offering personalized counseling to help individuals improve their mood, relationships, and overall well-being. Our therapists and clinicians take a root-cause approach, working to uncover the underlying factors behind issues like anxiety, depression, trauma, substance abuse, and relational challenges. Through evidence-based techniques and compassionate support, our team empowers clients to develop healthier coping strategies, strengthen self-awareness, and create meaningful change. Whether through individual, family, or group sessions, their counseling model centers on connection, growth, and the belief that everyone deserves to thrive.

Basic Function

The Director of Therapeutic Services / Clinical Services is a senior leader responsible for overseeing therapy operations and participating in the development and implementation of strategies and plans aligned with the mission, vision, and values of the organization. This role combines strategic oversight, clinical supervision, and direct care to ensure ethical, effective, and compliant service delivery. The Director will dedicate approximately 70% of their time to leadership and oversight tasks, 15% of their time to direct client / patient sessions, 10% of their time to cross-functional collaboration, and 5% of their time to administrative tasks. Reporting to the Owner / CEO, the Director directly leads 3 Clinical Leads and indirectly leads a team of up to 40 clinicians over 3 locations. As a member of the leadership team, this Director collaborates cross-functionally to advance the organization's mission and goals.

Key Responsibilities

Leadership and Strategy

• Partner with CEO and peers to guide clinical strategy, policy development, and cross-departmental initiatives
• Participate in weekly leadership meetings to review KPIs, address policy concerns, and advocate for therapists
• Oversee clinical policies, procedures, and compliance with federal, state, and third-party regulations; participate in reviews, audits, training, and quality assurance activities to ensure clinical compliance
• Collaborate on care coordination plans and preferred provider status with insurance panels
• Lead hiring, onboarding, performance management, and offboarding in partnership with HR and Clinical Leads
• Maximize billing efficiency and intake workflows
• Supervise Clinical Leads in their oversight of therapists, ensuring effective leadership, performance management, and clinical support
• Facilitate case consultations, clinical training, and peer reviews
• Collaborate with the Training Coordinator to implement a comprehensive agency program.

Direct Patient Service

Candidate Attributes / Skills Sought

The role calls for a professional that is a clinically skilled, proactive, and emotionally intelligent leader who excels in building collaborative relationships and fostering a culture of recognition and growth.

Education / Experience

Job Posted by ApplicantPro