Sales Enablement Systems Specialist

Sales Enablement Systems Specialist

The Uber Delivery Global Commercial Training and Enablement team is responsible for enabling the Uber Delivery business to build a world-class B2B Commercial organization. Our team owns and delivers training and enablement programs that drive sales productivity and allow our customer-facing teams to grow in their role. The Uber Delivery Global Commercial Training and Enablement team is looking for a Sales Enablement Systems Specialist to support and optimize our sales enablement platforms, with an initial focus on Seismic. This role will be instrumental in ensuring our commercial sales teams have the tools, content, and insights they need to drive performance and productivity.

You'll act as the day-to-day administrator for our sales enablement tools, support users across departments, and collaborate cross-functionally to improve content accessibility, usage, and effectiveness.

What You Will Do

Administer and support the Seismic platform, including user management, permissioning, content organization, and troubleshooting.

Collaborate with instructional designers, program managers, and enablement leaders to ensure learning platforms and content meet the needs of global go-to-market teams.

Partner with Sales, Marketing, and Product teams to ensure accurate and up-to-date enablement content is available and aligned to sales motions.

Train and onboard new content creators to the platform and best practices.

Act as a subject matter expert and liaison for instructional designers and content creators, guiding platform functionality and content workflows.

Deliver system support and coaching to facilitate the successful implementation, adoption, and ongoing optimization of Seismic and related tools.

Document processes and maintain internal knowledge bases related to tool usage.

Manage content workflows, version control, tagging, and metadata for improved discoverability.

Contribute to data collection and analysis within Seismic and other platforms, producing comprehensive reports on content engagement, adoption, and overall performance to inform strategic decision-making.

Support integration with other systems (e.g., CRM, CMS, Learning platforms).

Assist in the evaluation and rollout of new enablement technologies as needed.

Basic Qualifications

3+ years of experience in Sales Enablement tool administration with direct experience acting as a main administrator or owner of Seismic or a similar Sales Enablement tool (e.g. Highspot, Bigtincan, etc.) with a focus on Learning and Content.

Preferred Qualifications :

Strong technical aptitude with comfort administering SaaS tools.

Strong project management skillset, with experience using PM tools (ex : Jira, Asana, Monday.com).

Understanding of commercial sales learning and content needs.

Experience integrating Sales Enablement tools with other GTM systems (ex : CRM, BI tools, etc).

Advanced data analysis skills (e.g., Excel, Google Sheets, Tableau or Seismic analytics).

Experience creating enablement materials and delivering training sessions for Enablement systems administrators and users.

Understanding of AI and how it can be applied to increase productivity for commercial sales teams and sales enablement teams.

Excellent communication and collaboration skills.

Proven ability to manage multiple priorities and stakeholders in a fast-paced environment with the ability to pivot quickly as business priorities change.

Process driven, highly organized with strong attention to detail.

Familiarity with e-learning and technical training content creation tools including, but not limited to, Articulate Rise, Storyline, WalkMe, Iorad, Camtasia, Synthesia, etc.

Salary Ranges

For Chicago, IL-based roles : The base salary range for this role is USD$100,000 per year - USD$111,000 per year.

For Dallas, TX-based roles : The base salary range for this role is USD$100,000 per year - USD$111,000 per year.

For New York, NY-based roles : The base salary range for this role is USD$111,000 per year - USD$123,000 per year.

For San Francisco, CA-based roles : The base salary range for this role is USD$111,000 per year - USD$123,000 per year.

For Seattle, WA-based roles : The base salary range for this role is USD$100,000 per year - USD$111,000 per year.

For Washington, DC-based roles : The base salary range for this role is USD$111,000 per year - USD$123,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link.