Director Consulting Americas

Director Consulting Americas

Planetree, a non-profit organization which pioneered the modern movement of person-centered care, is seeking an organized and energetic team member to join our Americas team as the Director Consulting.

Founded by a single patient in 1978, Planetree has empowered over 9 million patients and healthcare providers to look at the care journey in a whole new way. Planetree is a consulting organization, working with healthcare provider organizations in the United States and in more than 30 countries globally to implement comprehensive person-centered models of care. Planetree is an advocacy organization, working with ministries of health and health-related NGOs around the world to promote person-centered care (PCC) as a model for improving quality of health care and services. And, through partnerships with universities in several countries, Planetree is changing the way that person-centered approaches to care are studied and taught to future generations of healthcare professionals.

Reporting to the Regional Director Americas, the Director Consulting will lead Planetree's Consulting team to implement person-centered initiatives and Planetree programs across the Americas Region (USA, Canada, Latin America). This position is responsible for bringing the concept of person-centered care to life within healthcare organizations and ensure sustainability and impact of the Planetree PCC Framework. The Director will build and maintain relationships with key stakeholders, including healthcare executives and client teams, while managing a diverse team of experienced PCC Consultants to deliver upon Planetree's implementation obligations and agreements. This role requires a visionary leader with a strong background in healthcare and consulting who demands excellence, drives results, focuses on impact, continuously improves and innovates, and leads teams in a dynamic and rapidly evolving healthcare global landscape.

Position Title : Director Consulting Americas

Direct Reports : PCC Consultants throughout the Americas region

Reports To : Regional Director Americas

Work Location : Remote

Travel Requirements : 40% or more as required domestic and international

Salary : Commensurate with experience

Commission Eligible : Yes based on internal Planetree policies

Bonus Eligible : Yes based on performance goals and organization performance

Relocation : None

Sponsorship : None candidates must have the legal right to work in their country of residence. No visa or work sponsorship will be provided for this role.

Responsibilities

Team Leadership & Resource Management

• Lead and manage a regional team (geographically dispersed and speaking various languages) of Person-Centered Care (PCC) consultants across the Americas (USA, Canada, Latin America).
• Assign consultants to projects based on expertise, availability, and client needs.
• Monitor consultant productivity, performance, and client feedback regarding delivery and impact.
• Manage resource planning, utilization, and forecasting across all active and upcoming projects.
• Ensure timely and effective delivery of services within agreed budgets and timelines.
• Provide coaching, mentorship, and professional development to ensure high performance and engagement.
• Monitor consultant workload and well-being to maintain a healthy and sustainable work environment.

Program Delivery & Quality Assurance

Strategic & Regional Management

Financial Management & Reporting

Critical Skills

Required Competencies

As a prerequisite, the ideal candidate will believe strongly in Planetree's aspirational vision humanizing healthcare and its purpose empowering people to profoundly humanize the healthcare experience for everyone, everywhere, every time. This mission-driven professional will bring demonstrated success in leading and supporting bright, talented, and highly committed team members to achieve performance excellence and drive organizational growth. Beyond the above, it is anticipated that the background, achievements, and personal characteristics listed below will best position the hired candidate for success as the Director Consulting Americas.

Education

Experience

Personal Attributes

Technology

Language