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Design Associate

Design Associate

Floor Coverings InternationalMission Viejo, CA, US
1 day ago
Job type
  • Full-time
Job description

Job Title : Design Associate (Sales Rep)

Floor Coverings International Frisco provides the BEST in-home flooring experience in North America and is a fast growing, turnkey flooring provider. We need a sales rep with excellent communication skills, experience, and savvy to meet new clients in their homes and sell them our services and flooring products. To thrive in this role, you'll need to be self-motivated, work independently, communicate well, and be highly organized and enjoy a team atmosphere. We are looking for an individual who isn't afraid to work really hard. Experience in the flooring industry is a plus but not required. The right individual will play a key part in the expansion of this company and will have the opportunity to grow as the company grows.

Key Responsibilities and Tasks (Essential Functions) :

  • Sales
  • Arrive on time and professional represent FCI on all appointments in your Mobile Showroom to demonstrate Mobile Collection items
  • Write a minimum of ten (10) or more flooring proposals per week using Floor Coverings International's proprietary estimating software, working to close every potential job as quickly as possible
  • Act as the single point of contact to the customer for all types of flooring service requests
  • Go out to client's homes and meet with them regarding their flooring project
  • Follow our Sales System using our devices and software (non-negotiable)
  • Coordinate installation time and communication schedule with Office Manager / Project Manager
  • Assist Office Manager / Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)
  • Communicate customer needs / expectations to Project Manager to make jobs go smoothly
  • Go back to finished jobs on day of completion for final walk thru and pick up final payment
  • Re-visit finished jobs (5-10 days after) to inspect, take reference pictures and ask for online review
  • Engage in on-going training / educational requirements (may involve travel at company expense)
  • Prospecting will be necessary to achieve weekly estimate goals

Compensation

Competitive base plus commissions with no cap, total compensation potential of 100K+ Provided - Must maintain

  • Keep Mobile Flooring Showroom and Office / Warehouse presentable, clean and organized with company samples at all times
  • Exhibit care with samples at all times, maintain proper inventory of samples
  • In-home Mobile Tablet for estimating for professional and work related use only
  • Laptop Computer with Microsoft Office Suite for professional and work related use only
  • Disto electronic measuring device / Tape measure
  • Uniform (logo) shirts and name tag - to be worn on all sales calls
  • Additional Duties and Responsibilities (Unless communicated otherwise by Management)

  • Work hours require daytime and evening hours, including weekends
  • Attend weekly Goal Setting and Review (GSR) session (90 minutes each) (Mandatory unless on vacation)
  • Attend regularly scheduled weekly team meeting (Level 10) reviewing organizational goals and individual tasks
  • Improve customer service, perception, and satisfaction
  • Fast turnaround of customer requests
  • Ability to work in a team environment and communicate effectively
  • Minimum Experience and Education

    The desire to make a real difference in a small company, and to have some fun along the way

  • Basic business knowledge
  • Solid experience delivering customer service
  • Experience managing a busy work schedule
  • High School Diploma
  • College Degree preferred
  • Training and Ongoing Education

    Provided

    Working Conditions / Physical Requirements

  • Sitting 60% (in the office, client's homes, driving to appointments)
  • Standing / walking 40%
  • Moderate noise levels from office equipment
  • Minimum lifting requirements of 40 pounds in order to carry sample kits into client's homes
  • Frequent client and interoffice personnel interaction; heavily dependent on excellent customer interaction
  • Hearing Must be able to hear telephonic equipment and comfortably communicate with clients and others by telephone and in person
  • Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines
  • Performance Standards (Success Factors) :

    Adhere to company core values

  • ATTITUDE : We constantly exhibit a positive attitude by being observant, forthright and helpful.
  • CORE VALUES : Deliver what you promise
  • Respect the individual
  • Have Pride in what you do
  • Be open minded to possibilities and practice continuous improvement
  • Engage in the community; make it fun
  • QUALITY : We take pride in our brand, product, presentations, and workmanship. Our quality is demonstrated though our customer service, meticulous attention to detail and our commitment to quality and safety. We stand behind our products and services through industry leading warranties.
  • Flexible work from home options available.

    Compensation : $50,000.00 - $100,000.00 per year

    Floor Coverings International is the #1 mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400,000+ customers give us an average 4.8 star rating. That's a big reason why we're growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

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    Design Associate • Mission Viejo, CA, US

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