Medical Assistant - Phlebotomist Temecula, CA

BFF Medical Wellness Clinic

About BFF

We’re a membership-based functional medicine and aesthetics clinic focused on proactive health, body composition, and concierge-level care. We’re a young, growing practice with high standards, a warm vibe, and real opportunities to grow with us.

Role Snapshot

This hybrid Medical Assistant – Phlebotomist role is patient-facing and flow-driving . You’ll keep visits on time, perform venipuncture / phlebotomy and / or IM / SQ injections , prepare specimens correctly, support providers, and educate patients on our membership model —all with calm professionalism and excellent follow-through.

What You’ll Lead

Clinic Flow & Patient Experience : Room patients, take vitals, prep treatment spaces, and keep schedules running on time; set a confident, reassuring tone.

Phlebotomy & Specimen Integrity : Perform venipuncture, process / label specimens, manage draws for panels, and maintain chain of custody; ensure accurate orders and timely send-outs.

Injections & Clinical Support (per provider orders & protocols) : IM / SQ injections, point-of-care tests, medication / supply prep, and clean, efficient room turnover.

Patient Education : Explain membership benefits, visit cadence, and next steps; reinforce care plans and home instructions clearly.

Documentation & Follow-Through : Update EMR precisely, queue orders, verify results receipt, manage task lists, and close loops—no drop-offs.

Communication Hub : Handle calls, texts, and in-person questions with a polished, compassionate tone; coordinate follow-ups and series appointments.

Safety & Compliance : HIPAA, infection control, sharps safety, and specimen handling standards; maintain spotless rooms and equipment readiness.

Operational Rhythm : Opening / closing routines, inventory cues, event support, review invitations, and brand-forward presentation.

You’ll Thrive Here If You Are

Confident & Composed : You lead conversations, de-escalate stress, and perform reliably under pressure.

A Standout Communicator : Clear verbal ability, active listening, professional vocabulary, excellent bedside manner.

Adaptable & Quick-Learning : You pick up new systems, protocols, and clinical language fast.

Detail-Obsessed Finisher : You document precisely, label flawlessly, and prevent small misses from becoming issues.

Curious & Growth-Oriented : You ask smart questions, welcome feedback, and enjoy expanding scope as the clinic scales.

Passionate About Proactive Health : You love helping people feel and function better—not just “processing visits.”

Qualifications (California)

Medical Assistant training / certificate required; MA certification (CCMA, CMA, RMA) preferred.

Proven competency with venipuncture / phlebotomy and IM / SQ injections in a clinic setting.