Director of Partner Operations (Hospital Systems Focus) - REMOTE Compensation :
- $150,000 - $165,000 Annually Drive Clinical Integration and Strategic Outcomes for Leading Health Systems Location : Fully Remote (U.S.) | Travel : Up to 50% Required About the Role We are seeking a clinically-adept and highly experienced Director of Partner Operations to lead the strategic management and operational success of our key hospital and health system partnerships.
- This pivotal role requires a strong fusion of clinical knowledge, expert project management, and strategic account leadership to drive the successful implementation, adoption, and ongoing clinical value realization of our programs within complex hospital environments.
- You will be the dedicated operational and strategic leader, ensuring seamless integration and achieving defined clinical and operational outcomes.
- Key Responsibilities & Impact 1.
Strategic Partnership & Clinical Engagement Account Ownership :
Serve as the dedicated operational lead for assigned hospital system partners, owning overall relationship health, partner satisfaction, and driving the achievement of established clinical outcomes.Deep Clinical Integration :
Engage directly with hospital department leads, CMOs, CNOs, and operational leaders to understand clinical pathways and ensure seamless integration of our programs into existing hospital workflows.Value Realization :
Proactively identify growth opportunities by continuously demonstrating the clinical and economic ROI of the partnership to executive stakeholders.Relationship Cultivation :
Build and maintain high-trust, long-term relationships with mid-to-senior level hospital executives. 2.Program / Project Implementation Leadership End-to-End Management :
Lead and execute the full project lifecycle for new partner implementations, including detailed planning, resource allocation, and risk management.Implementation Oversight :
Drive the clinical and operational onboarding process, ensuring rapid time-to-value and smooth integration with hospital IT / EMR systems .Cross-Functional Coordination :
Act as the primary operational hub, expertly coordinating internal teams (Product, Clinical Ops, Technology) to meet partner commitments and milestones. 3.Operational Performance & Governance Performance Tracking :
Oversee performance governance, and present regular, data-driven operational and clinical health reports to executive stakeholders, both internal and external.Issue Resolution :
Act as the highest-level operational escalation point, managing and resolving complex clinical workflow issues swiftly to minimize disruption.Analytics & Strategy :
Translate performance reports and KPIs into actionable strategic plans and operational adjustments necessary to meet or exceed targets.Qualifications & Expertise Experience :
5+ years of progressive experience in strategic account management, partner operations, or complex project management specifically within the hospital / health system space.Education :
Bachelor's degree in Business Administration, Healthcare Management, Clinical Sciences (e.g., Nursing, Allied Health) , or a related field.Clinical Knowledge :
Strong, demonstrable understanding of hospital clinical workflows, service line operations , and the financial / operational challenges of acute care delivery.Project Leadership :
Proven expertise in leading and managing large-scale, complex implementation projects, demonstrating exceptional organizational skills.Executive Communication :
Exceptional executive-level communication, presentation, and negotiation skills, with proven ability to influence hospital administrators and clinical leadership.Travel :
Ability to travel up to 50% to manage critical partner relationships and implementations.Benefits & Perks We offer a competitive compensation package and a mission-driven culture focused on growth, collaboration, and patient care. 💻 Fully Remote – Work from anywhere in the U.S. 🏖️ Unlimited Vacation (after 90 days) 💡 Choice of 6 Aetna Medical Plans (effective after 1 month) 🦷 Dental & Vision Coverage 💰 401(k) Plan 💻 Company-provided laptop & accessories ❤️ Mission-driven culture focused on growth and patient care.APPLY NOW to lead our most strategic hospital partnerships! Powered by JazzHR