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Director of Partner Operations
Director of Partner OperationsmyLaurel • Sugar Land, TX, US
Director of Partner Operations

Director of Partner Operations

myLaurel • Sugar Land, TX, US
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Director of Partner Operations (Hospital Systems Focus) - REMOTE Compensation :

  • $150,000 - $165,000 Annually Drive Clinical Integration and Strategic Outcomes for Leading Health Systems Location : Fully Remote (U.S.) | Travel : Up to 50% Required About the Role We are seeking a clinically-adept and highly experienced Director of Partner Operations to lead the strategic management and operational success of our key hospital and health system partnerships.
  • This pivotal role requires a strong fusion of clinical knowledge, expert project management, and strategic account leadership to drive the successful implementation, adoption, and ongoing clinical value realization of our programs within complex hospital environments.
  • You will be the dedicated operational and strategic leader, ensuring seamless integration and achieving defined clinical and operational outcomes.
  • Key Responsibilities & Impact 1.

Strategic Partnership & Clinical Engagement Account Ownership :

  • Serve as the dedicated operational lead for assigned hospital system partners, owning overall relationship health, partner satisfaction, and driving the achievement of established clinical outcomes.
  • Deep Clinical Integration :

  • Engage directly with hospital department leads, CMOs, CNOs, and operational leaders to understand clinical pathways and ensure seamless integration of our programs into existing hospital workflows.
  • Value Realization :

  • Proactively identify growth opportunities by continuously demonstrating the clinical and economic ROI of the partnership to executive stakeholders.
  • Relationship Cultivation :

  • Build and maintain high-trust, long-term relationships with mid-to-senior level hospital executives. 2.
  • Program / Project Implementation Leadership End-to-End Management :

  • Lead and execute the full project lifecycle for new partner implementations, including detailed planning, resource allocation, and risk management.
  • Implementation Oversight :

  • Drive the clinical and operational onboarding process, ensuring rapid time-to-value and smooth integration with hospital IT / EMR systems .
  • Cross-Functional Coordination :

  • Act as the primary operational hub, expertly coordinating internal teams (Product, Clinical Ops, Technology) to meet partner commitments and milestones. 3.
  • Operational Performance & Governance Performance Tracking :

  • Oversee performance governance, and present regular, data-driven operational and clinical health reports to executive stakeholders, both internal and external.
  • Issue Resolution :

  • Act as the highest-level operational escalation point, managing and resolving complex clinical workflow issues swiftly to minimize disruption.
  • Analytics & Strategy :

  • Translate performance reports and KPIs into actionable strategic plans and operational adjustments necessary to meet or exceed targets.
  • Qualifications & Expertise Experience :

  • 5+ years of progressive experience in strategic account management, partner operations, or complex project management specifically within the hospital / health system space.
  • Education :

  • Bachelor's degree in Business Administration, Healthcare Management, Clinical Sciences (e.g., Nursing, Allied Health) , or a related field.
  • Clinical Knowledge :

  • Strong, demonstrable understanding of hospital clinical workflows, service line operations , and the financial / operational challenges of acute care delivery.
  • Project Leadership :

  • Proven expertise in leading and managing large-scale, complex implementation projects, demonstrating exceptional organizational skills.
  • Executive Communication :

  • Exceptional executive-level communication, presentation, and negotiation skills, with proven ability to influence hospital administrators and clinical leadership.
  • Travel :

  • Ability to travel up to 50% to manage critical partner relationships and implementations.
  • Benefits & Perks We offer a competitive compensation package and a mission-driven culture focused on growth, collaboration, and patient care. 💻 Fully Remote – Work from anywhere in the U.S. 🏖️ Unlimited Vacation (after 90 days) 💡 Choice of 6 Aetna Medical Plans (effective after 1 month) 🦷 Dental & Vision Coverage 💰 401(k) Plan 💻 Company-provided laptop & accessories ❤️ Mission-driven culture focused on growth and patient care.
  • APPLY NOW to lead our most strategic hospital partnerships!   Powered by JazzHR

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    Director Of Operation • Sugar Land, TX, US

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