Sales Specialist (Contract)

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet.

That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics.

We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions?

If so, let's start the conversation.

Step into a new era of innovation and legacy with Clutter. We're thrilled to join forces with Iron Mountain, a bold move that pushes storage solutions to new horizons.

By teaming up, we're rewriting storage norms, merging our future-focused mindset with Iron Mountain's industry expertise.

Join us to be a part of the global storage revolution.

Clutter is your ultimate destination for moving and storage. Our cutting-edge technology offers the most affordable, flexible, and dependable service nationwide.

With our seamless logistics platform, we're disrupting the $60B / year self-storage and moving industries.

Our mission is simple : to make lives more convenient, letting you enjoy what you love. We're devoted to stress-free, affordable services, achieved through exceptional people, smart tech, and pristine spaces.

Driven by convenience, security, and flexibility, we're not just archiving documents we're crafting personalized storage experiences.

Our goal is to simplify lives and protect what truly matters. Stay updated on our innovations, unique insights, and the chance to reshape storage standards.

Experience a career that blends innovation and legacy welcome to Clutter, now seamlessly integrated with Iron Mountain.

Embark on a transformative journey where challenges fuel opportunities, change is constant, and together, we redefine storage's core.

ABOUT THE ROLE

Join our team as a results-driven Sales Specialist, where you'll play a pivotal role in Clutter's growth by engaging with potential clients, educating them on our services, and guiding them through the decision-making process.

In this dynamic, fully-remote position, you'll be responsible for upselling Clutter's range of products, securing reservations through outbound calls, and ensuring a seamless transition for customers from initial inquiry to pre-onboarding.

Reporting to the Sales Manager, this hourly role offers the opportunity for overtime as you contribute to redefining the storage and moving experience for our customers.

ABOUT THE OPPORTUNITY

$22.00 per hour starting pay

Uncapped per booking commission on eligible completed appointments

Schedules - Five 8.5 hour (.5 unpaid lunch) shifts per week . Shift start times vary from 5 : 00am to 9 : 00am PST. The team operates 7 days a week, weekend shifts are typical and overtime may be required depending on business need.

Shift start times and days of the week are scheduled based upon business need. (These times are subject to change based on business demands)

Equipment - A Mac laptop and headset for work use

Flexibility to work remotely from any of the following states : AZ, CA, CO, CT, FL, GA, IA, ID, IL, KS, KY, LA, MA, MD, MI, MN, MO, NB, ND, NJ, NV, NY, OH, OK, OR, PA, SD, TN, TX, VA, WA, WI

RESPONSIBILITIES

Conduct outbound sales calls, emails, and SMS to effectively acquire new customers, closing reservations and driving our growth.

Lead the pre-reservation process, addressing inquiries and concerns through phone, email, and SMS, ensuring a seamless customer experience.

Establish strong rapport with potential customers, demonstrating empathy and building confidence in our services.

Educate customers on our offerings, policies, and procedures, minimizing future issues and enhancing satisfaction.

Upsell Clutter products, including protection plans, supplies, and unit sizes, contributing to our reservation to rental goals.

Champion the customer experience for Clutter Moving Services, overseeing the journey from initial interest through to service completion.

Provide additional support to the Clutter Customer Experience (CX) departments as needed.

Complete mandatory paid training in the first week of employment.

THE IDEAL CANDIDATE

Bachelor's or Associate's degree (preferred - not required)

Availability to work on weekends required

High speed Internet connection required

1+ years of sales experience or similar professional experience in a customer facing role

Consistent track record of success

Passion for technology and respect for the process

Self-starter, possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations

Strong communicator who enjoy building rapport with customers and closing on sales leads

Experience or understanding of how to work and collaborate with a remote, distributed team

WHAT’S IN IT FOR YOU?

Be part of an ever evolving global organization focused on transformation

Have a support system where you have a safe place to voice your opinion and share feedback

Open space to be creative, strategize, brainstorm, and plan for the future success of IRM

Global connectivity to learn from 27,000+ teammates across 63 countries

Be part of a winning team who embrace diversity, inclusion, and our differences

Clutter, now an Iron Mountain company, is committed to fostering a diverse & inclusive work environment, where each team member is empowered to bring their whole self to work.

We believe that diverse teams are more successful and that experience comes in many flavors. We are, of course, an equal opportunity employer, but we see that as the floor set by law and not the ceiling. Come join us.

Reasonably expected salary range : $44,200.00 - $55,300.00 + commissions.Category : Sales#Clutter