Houseperson

Job Description

Job Description

JOB OVERVIEW

The Houseman plays a supportive our housekeeping and front desk operations. This hybrid role is critical in ensuring a clean, organized, and guest-ready environment throughout the property while also providing crucial backup coverage for basic engineering tasks and guest service requests.

DUTIES AND RESPONSIBILITIES

• Maintain cleanliness and order in all guest hallways and public areas.
• Stock and organize linen closets on each floor to ensure housekeeping teams are fully supported.
• Prepare and stage housekeeping carts in accordance with the daily board and assignment sheet.
• Keep public restrooms clean, stocked, and presentable throughout the shift.
• Remove trash from common areas and designated collection points, particularly from the front of the property.
• Wash, dry, fold, and organize linens and towels.
• Assist in maintaining a consistent flow of clean linens for room turnover and guest use.
• Respond to guest room service calls as needed (e.g., minor maintenance requests).
• Provide short-term coverage for front desk when the solo agent must respond to in-room guest calls, ensuring that the lobby is not left unattended.
• Support completion of assigned housekeeping or maintenance projects as directed by management.
• Other duties as assigned by management.

QUALIFICATIONS AND REQUIREMENTS

Education & Experience

Required Skills / Abilities

Schedule

The work schedule is based on the demands of the business you must be available days, nights, weekends, and / or holiday availability are required.

Physical, Mental and Environmental & Technical Demands

Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. Must be able to maneuver around property. Must be able to sit, walk and stand for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment.

Grooming

All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and / or required articles of clothing will be explained to you as part of the orientation process.

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and / or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.