Lead Project Manager - Public Sector

Lead Project Manager

Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. We are building a culture and company from the people up committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Lead Project Manager will be responsible to lead cross functional teams in the planning and execution of all Government telecom projects. The Lead Project Manager must successfully implement and support projects, such as proposal support, project scheduling, operational support systems, ordering, inventory, transition / implementation performance reporting, budgeting / forecasting, training, customer care, operations, program management plans, change management plans, resource plans, quality assurance plans and risk management plans.

A Level 2 Public Trust background investigation will be administered if selected for the role. The selected candidate must be willing to participate in that investigation.

This will be a Work from Home position. You will work with customers mainly in the East Coast time zone. Candidates must be willing to work an Eastern Standard Time schedule.

The Main Responsibilities

Direct liaison between the customer and Lumen Government Services to ensure all contractual obligations are met.

Responsible for reviewing, developing requirements, and working with appropriate teams to answer proposal requirements resulting from Government Statement of Work, Task Orders, and Modifications. Lifecycle Management of Government Contracts.

Program Management Reviews (PMR's) to include both customer and senior level Lumen management.

Assist at the ground level with the integration of services and billing from Lumen's portfolio of voice, data, hosting, cloud and managed services.

Manage and implement complex data services installations to include both domestic and international services.

Ensure the timely and accurate delivery of all weekly, monthly, quarterly, semi-annual and annual contract deliverables.

Initiate change management reviews and contract modifications, and identify requirements for product and IT development.

What We Look For in a Candidate

Basic Qualifications :

5-7 years of Federal Telecommunications Program Management and customer liaison experience a must

Working knowledge of Microsoft Project and associated Microsoft Office suit

Ability to prepare customer and high-level management PowerPoint Presentations

Preferred Qualifications :

Project Management Professional / Project Management Institute (PMP / PMI) certification is highly desirable

Solid understanding of small and large telecommunications (data and voice) installation and transition activities for federal government agencies

5-7 years of Federal Data Services Transition and Implementation Program Management

Strong working knowledge of Lumen Ordering and Provisioning processes desirable

Experience in the transition, implementation, management and execution of large-scale Federal Government Contracts to include vendor management

Successful experience in the development of proposals for Federal programs

Builds and maintains excellent customer relationships, especially with the contracting officer's representative (COR) and senior management

Experience supporting GSA contracts (e.g. EIS, Networx, Schedule, WITS 3), compliance, and performance measurement

Ability to manage process / procedural changes - thorough understanding of Federal Government contracts

Strong knowledge of traditional data and voice services

Strong verbal and written communication skills

Demonstrated conflict resolution skills

Ability to work in a fast-paced, multi-task, stressful environment

Ability to create and matrix-manage various functional teams

Possesses and has demonstrated strong, effective leadership skills

Proficiency using IT systems and customer portals

Strong background in process engineering, operational efficiency, and process improvement

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $82,969 - $110,625 in these states : AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY. $87,117 - $116,156 in these states : CO, HI, MI, MN, NC, NH, NV, OR, and RI. $91,266 - $121,688 in these states : AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.