Business Operations Analyst | Power Generation

Power Generation Senior Business Operations Analyst

APS Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. As the state's largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona. Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise : Design for Tomorrow, Empower Each Other and Succeed Together.

Summary : As a Power Generation Senior Business Operations Analyst, you will serve as a strategic connector between business operations, technical teams, and cross-functional stakeholders to ensure the smooth and effective performance of APS's Non-Nuclear Generation operations. In this role, you'll assist efforts to analyze business processes, manage operational systems, coordinate cross-departmental projects, and deliver data-driven insights that support key decision-making. You'll be instrumental in translating business needs into well-defined project scopes, driving initiatives from planning to execution, and ensuring outcomes align with strategic objectives. With a deep understanding of generation business operations and a knack for analysis and stakeholder coordination, you'll play a pivotal role in optimizing performance and supporting continuous improvement across our power generation organization.

Key Skills & Tasks :

• Business Process Analysis - Analyze operational workflows to identify inefficiencies, gaps, or opportunities for process improvement.
• Data Analytics & Reporting - Create and maintain detailed reports, dashboards, and statistical summaries that provide insights into operational performance.
• Project Leadership - Lead cross-departmental projects involving process or system improvements with moderate to complex scope and budget.
• Requirements Gathering & Documentation - Translate business needs into clear, actionable requirements and functional specifications for technical teams.
• Regulatory & Operational Compliance - Ensure adherence to all regulatory and system security requirements while supporting audits and documentation readiness.
• Stakeholder Engagement - Serve as a key liaison across operations, technical, and business teams to promote alignment and transparency and provide mentorship to less tenured personnel, sharing knowledge and guiding professional development.

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Export Compliance / EEO Statement : This position may require access to and / or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster.