Patient Financial Analyst Senior

Job Description : Responsibilities :

• Inquiry Management : Receive and log patient inquiries; screen and prioritize to ensure timely responses.
• Verification : Very patient documentation to ensure accuracy and completeness.
• Coordination : Execute established processes to gather input from other departments for comprehensive responses.
• Tool Utilization : Utilize tools and resources such as Tableau Dashboards, Cerner Patient Accounting / Revenue Cycle, and SharePoint for the evaluation and resolution inquiries.
• Communication : Draft clear and processional patient communication regarding inquiry resolutions.
• Documentation : Manage and securely store all case files, including protected health information (PHI) and personally identifiable information (PII).
• Trend Analysis : Recognize trends in inquiries and assist with implementing preventative measures.
• Process Improvement : Identify opportunities for enhancing internal processes communicate these improvements effectively.
• Performance Tracking : Accurately track and document program performance KPIs and metrics related to inquiry volume, processing times, and resolution rates.
• Reporting : Communicate findings and updates clearly across various formats.

Working Place :

San Antonio, Texas, United States

Company : Sept 25 - Tria