Manager- Operations

Manager-Operations

The Warehouse Operations Manager will oversee the daily operations of a warehouse facility. This role is crucial in ensuring efficient, cost-effective, and high-quality warehouse operations that meet client expectations and company standards. The ideal candidate will have a strong background in warehouse management, excellent leadership skills, and a commitment to operational excellence. This salary role will report to the Director of Operations.

Duties and Responsibilities

• Attend daily shift change meetings for labor / capacity / activity planning purposes.
• Participate in customer calls
• Monitor and analyze workload demands.
• Maintain the safest work environment possible for all employees and engage in the safety program.
• Conduct regular inspections of the facility to ensure established housekeeping standards are met.
• Assist with forklift and new hire orientation training classes.
• Maintaining applicable customer service levels by driving performance relative to established customer KPIs.
• Lead tactical continuous improvement teams within the site.
• Use Lean methodologies and tools, concentrating on the critical aspects of Lean theories.
• Assist leadership in developing effective continuous improvement plans to address top business needs.
• Provide regular reports of data and actions to measure progress against objectives.
• Deliver projects that provide significant improvement in waste reduction.
• Work with multiple third-party contractors to foster the "One Team, One Goal" concept.
• Will be on-call on a rotating schedule.
• Review labor reports daily.
• Forecast and schedule labor needs to flex with the customer's needs.
• Flexible schedule including nights and weekends
• Train and mentor Shift Supervisors.

Required Knowledge, Skills, and Abilities

Preferred Education and Experience

Physical Capabilities and Requirements

Benefits and Total Rewards