Service Receiving Clerk

SERVICE RECEIVING CLERK

Our client, located in the Willowbrook area, is a privately held, fast-growing manufacturer of battery testers and battery management solutions for over 38 years.

Their global presence includes facilities in the U.S., Europe, and Asia. They are seeking a Service Receiving Clerk.

Specialties

Battery Management Innovation, Battery Technology, Battery Testers, Diagnostic Chargers, Monitors, Software and Data Management solutions, and Stationary Power, Battery testing, Battery monitoring

$17.50 / HR - $18 / HR DOE

6 : 00am - 2 : 30pm (M-F)

TEMP / TEMP-TO-HIRE

This position is in the Service (Repair) department, and for someone who is technically / mechanically inclined as the career path moves into a Service (Repair) Tech role NOT warehouse shipping / receiving.

OVERVIEW :

The Service Receiving Clerk is responsible for the receipt of all equipment and parts into the Service Department, maintaining a clean work area and assisting techs with boxing / moving completed equipment to Shipping.

Other tasks include working with the Service Administrator to locate rush repair requests, submit parts orders for re-supply and pull parts orders from the warehouse / stock the service shelves as needed.

This role may also include troubleshooting, repairing, testing, and calibrating products returned from customers due to warranty claims and / or time and material repairs.

Must be able to perform these functions, including repackaging the product for return.

RESPONSIBILITIES include but are not limited to :

• Receive Service returns on a daily basis from UPS / FedEx / Customer drop-off.
• Enter RMA information into the clients ERP system.
• Distribute equipment for repair to assigned technician.
• Receive spare parts / supply orders from the Warehouse and stock them in Service.
• Assist technicians with disassembling Charger / Tester units and identifying the problem.
• Replace defective parts and document the outcome on an RMA form.
• Boxing / packing of completed units.
• Move completed units to Shipping.
• Maintain a clean shop area by removing empty boxes / cardboard and packing material.
• Forklift use as needed to move equipment up / down from pallet racks.

QUALIFICATIONS :

• PC experience, including Email, ERP system and internet (1-3 years).
• Minimum of 1 -3 years' experience working in a manufacturing environment on electronics products.
• Fork-lift experience is a plus.
• Troubleshooting / repair center experience preferred.
• Works well in a fast-paced environment.
• Detail focused, especially when confirming parts receipts or entering customer / equipment information into the computer.
• Ability to stand / walk for long periods of time.
• Ability to lift 50+ pounds.

Send resume to [email protected] or call us at 630-246-7837 if you have questions.

Compensation / Pay Rate (Up to) : $17.50 - $18.00 Per Hour