Marketing

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart.

They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times.

Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service.

A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching / developing team members.

Team Leaders lead by example and set the tone that others will follow.

Position Type :

Full-time and Part-time

Our Benefits Include :

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Marketing Responsibilities :

• Weekly meetings with Directors
• Set and track goals (Social Media, Spotlight, and etc.)
• Answering the Marketing line (Donations, Fundraising, etc.)
• Checking Marketing email
• Responding to messages in a timely fashion
• Changing the POP per the Marketing Calendar
• Seasonal / Holiday Restraunt Decoration
• Utilizing the Marketing Calendar to help create timely Community Board materials and Social Media posts
• Keeping Team Members aware of campaign focuses and event details
• Maintaining social media posts and responses on a daily basis (Instagram and Facebook)
• Utilizing Spotlight to maintain and recover customers that in possession of the app
• Planning and Conducting events
• Keeping track of both approved and denied Marketing request
• Helping the Talent Director create Team Member retention incentives
• Any other tasks deemed necessary by the Operator or General Manger

Team Leader Responsibilities :

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and / or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements :

• Creative and Innovative
• Outgoing
• Organized
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior Chick-Fil-A experience is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job it’s an opportunity for teamwork and leadership development in a positive, people-focused environment.

Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.